The Conveyancing Quality Scheme

Clough & Willis are proud to announce that we have secured membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for the home buying process.

We underwent rigorous assessment by the Law Society in order to secure CQS status, which marks the firm out as meeting high standards in the residential conveyancing process.

Buying or selling a home is one of the biggest deals most of us ever make.  We want to make it as easy for you as we can, and will do all we can to make sure that everything goes smoothly. 

This Charter tells you what you can expect from us.

The Law Society has set up a new quality scheme for solicitors who deal with buying and selling property.

We are a member of the CQS, which means that we meet the high standards the Law Society sets to ensure that we give clients a professional and quality conveyancing service.

What you can expect from us:

• When you contact us to discuss your sale or purchase, we will explain clearly the steps in the process and what you can expect from your solicitor
• We will tell you what the costs will be
• We will keep you informed of progress in your sale or purchase
• We will work in line with the quality standards of the Law Society's CQS.

We will:

• Treat you fairly
• Be polite and professional
• Respond promptly to your enquiries
• Tell you about any problems as soon as we are aware of the them
• Ask for your feedback on our service.

Clough & Willis CQS Solicitors:

Lorraine Stratton-Webb
John Parker
Caroline Rimmer
Darren Rich