Everyone needs insurance and this gives an insurance broker a significant responsibility. Their role is to find the insurance cover you need at the best possible price, which means balancing priorities and delivering a high quality of service for every client. When your insurance broker gives negligent advice or otherwise fails to meet their responsibilities, this can result in you receiving an unsuitable insurance policy or vastly overpaying for cover.

The problems that can arise in these situations can be severe. Financial loss can result not only from overpaying for a policy, but from finding that you do not have the cover you were promised. In these situations, people who have suffered financial loss due to poor advice or service from an insurance broker can often make a professional negligence claim for compensation.

The expert solicitors at Clough & Willis understand the frustration, stress and other consequences that can arise when you are mis-sold insurance policies or related insurance products by a negligent broker. We believe that it is the broker's responsibility to put things right, and making a claim is often the best way to hold them accountable. It will also compensate you for any specific financial losses you incurred due to the insurance broker's professional negligence.

If you have experienced negligence as a client of an insurance broker, our team can help you to start the claims process today. Get in touch with our experts by calling 0800 083 0815, or use the online enquiry form on the side of this page to request a call back at your convenience.

How We Can Help

When an insurance broker fails in their duty of care and makes mistakes with a client's insurance, the results can be devastating. Trying to make an insurance claim, only to find that you do not have adequate insurance cover due to the mistakes of your broker, can result in serious emotional and financial strain that you should not have to face.

In these cases, you will often be eligible to make an insurance broker negligence claim, and the professional negligence solicitors at Clough & Willis can help. Your first step should be to speak to a member of our team about your circumstances, and we can help to evaluate whether or not you are eligible to claim compensation according to the specifics of your situation. We will work closely with you throughout the process to ensure you receive appropriate compensation based on your experiences.

From there, we can help you to gather evidence that supports your claim and build a case that shows you are owed compensation. If your claim proceeds to court, we will represent you and present your case emphatically to give you the best chance of success.

What is insurance broker negligence?

Insurance brokers owe a duty of care to their clients whenever they arrange insurance cover. They must find policies that meet your needs, cover you against all the risks you specify, and apply during any specified time period. They should also ensure the price is as low as possible relative to the thoroughness of the policy.

Unfortunately, in certain circumstances, brokers can let you down by failing in their duty of care. This is known as broker negligence, and may involve mis-sold products, failure to insure all risks you specified, or incorrectly handled claims, for example. In fact, any of the following mistakes or actions by insurance brokers can be considered negligence:

• Failing to ensure your insurance policy covers the risks you specified
• Making mistakes in handling claims
• Failing to renew insurance or otherwise leaving you without cover
• Mis-selling an insurance product
• Recommending an unsuitable insurance company

Clients who are left without insurance could experience significant financial losses if they suddenly needed to make a claim. There can also be legal consequences for individuals or businesses if they do not have insurance in certain situations. If you have experienced insurance broker negligence in this way and suffered harm as a result, you may be able to make a claim for compensation.

It is often possible to make a negligence claim no matter the type of insurance you purchased from your broker. This includes:

• Home insurance
• Travel insurance
• Car insurance
• Public liability insurance
• Professional indemnity insurance
• Employers’ liability insurance

Speak to a solicitor to learn whether you are eligible to claim and gain a better understanding of how insurance broker negligence claims work.

How will I know if I can make a claim?

Professional negligence claims against insurance brokers can be made in circumstances where a broker failed to provide a standard of service that would be expected of a competent professional in a similar position. You will need to prove that the broker acted negligently - for example, by showing evidence that you gave specific instructions for the insurance cover that you needed, and that the broker ignored this or failed to inform you that your policy would not include all of your prerequisites.

To find out more about insurance broker negligence claims and learn whether or not you are eligible, speak to an expert solicitor about your specific circumstances. They can help you to gather evidence, evaluate the strength of your claim and make the process as stress free as possible by letting you know what to expect in terms of realistic outcomes.

How much compensation will I receive?

Compensation for professional negligence claims varies because it is always based on the specific circumstances. When you claim compensation, your losses are taken into account when calculating how much you are eligible to receive. This means that if your claim is successful, you will be awarded compensation that aims to restore you to the financial position you would have been in if the negligence had not occurred in the first place.

If you want to learn more about how much compensation professional negligence claims against insurance brokers can result in, contact the team at Clough & Willis today to discuss your situation.