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Conveyancing During Covid

In these troubling times we are endeavouring to protect our client and staff and as a consequence we have had to reconsider our process for ID of clients for Money Laundering purposes as well as meeting with clients for signing of documents. 

With regards to ID if a client cannot call in to the office with a mask covering by appointment to bring ID we can as an alternative ask a client to send in a copy of their photo ID such as a passport or driving licence and we will then arrange a video call with the client to confirm their identity. 

Again with regards to meetings with clients to run through the documents on a purchase or a sale we will now as much as possible be sending reports out with information about the property and also with documents attached to the report for signature and return. The report will run through the paperwork that would have been signed in the face to face meeting. 

Clough & Willis wish to protect our clients as well as our staff at all times and will continue to review our processes.