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What Our Client's Say

I would thank all concerned for the courteous and professional way I have been treated in dealing with my matter.

Mr Dorey

I was very impressed by the work Marie Whittaker undertook for me and I greatly appreciate everything she has done for me.

Ms Liles

I was very happy with the service I received from Susan Mackintosh with regards to my Lasting Power of Attorney. The whole process is now satisfactorily completed.

Mr Southern

Very quick and efficient service. Got more compensation that I expected. Would highly recommend Clough & Willis.

Ms Howard

Professional yet friendly and approachable staff – would recommend and use again if and when required.

Mrs Brown

Very professional company, fantastic customer care, conveyancing completed quickly. Excellent value for money. Will use Clough & Willis again in the future and also recommend to family and friends.

Mr Dutton

Really pleased with the service I received. Made purchasing my first home so easy and kept me well informed.

Ms Buckley

We were very pleased with how Lorraine handled our case, I would not hesitate to use your expertise again if ever its needed.

Mr Ormerod

Sue Mackintosh has been excellent. She is thorough, very helpful and approachable. I would recommend her to anyone.

Mrs Cullen

I’m very happy with the services I received. Very professional but friendly approach was greatly appreciated. All my needs were met within the firm.

Ms Kinsey

I am most grateful for all your work on my behalf as I appreciate it has been more involved than expected. After all my recent dealings with solicitors I have found your friendly and helpful approach together with your prompt response to all emails and your providing terms & conditions etc. a welcome change.

Mr Haes

We were very impressed by the whole experience and how Rhianna dealt with our request for making our wills and organising our powers of attorney. The advice and how things were explained were very helpful.

Mr Barker

Rhianna is an asset to Clough & Willis. She is approachable and professional. She kept me informed and involved from my first appointment to my final one. Thank you.

Ms Banks

We were treated with the up most respect and we were very pleased with the professional treatment we received and would recommend you to anybody.

Mr Ryan

Sue Trudgeon helped make the whole process of a house sale pretty stress free. All questions were answered promptly and I feel she went above and beyond. I wouldn’t hesitate in recommending this solicitor or in using her again. Thank you.

Ms Glover

We were very satisfied with the way we were dealt with by Clough & Willis. Everything was clearly explained and nothing was too much trouble. We would recommend Clough & Willis to anyone. Thanks to Sue Trudgeon for being brilliant.

Mr Grixti

We were very happy with our dealings selling my mother’s house and probate. Nothing was too much trouble and everything was done in a clear and understanding manner that I could have a clear view of every step of the way. Thank you.

Ms Brierley

I have used Dominique for several conveyances and she is always professional, efficient and on top of things. I would have no hesitation in recommending her.

Ms Jones

Dominique and Cath Butterworth were extremely helpful. As we live a distance away from the property being sold they kept us well informed at every stage and we are very happy with the speed at which completion took place. Thank you.

Ms Firman

Once again we were extremely happy with the attention to detail, ability to cut through jargon, friendliness and no hassle approach that Sue Mackintosh employed. Sue is a credit to Clough & Willis and the legal profession. I would not hesitate to recommend her services to friends, family and colleagues in the future.

Mr Exley

Sue and the team are very friendly and approachable and kept me up to date with progress. The whole exchange was very quick and pleasurable.

Ms Berry

Thank you very much for your considerable expertise and forbearance with my case. I will always feel indebted to you for securing such a good outcome for me in what seemed a desperate battle on many occasions, against such an obstinate opponent.

Ms Irwen

I was extremely impressed by Mr Marston’s knowledge, expertise and commitment to my case. He seemed to really care about the outcome; I was not just another client.

Ms Irwen

I found Clough & Willis to be extremely speedy in resolving my issue. Their courteous and friendly approach made for a relaxed meeting. Very professional and knowledgeable, would certainly recommend and use again.

Mr Ormerod

Very quick and efficient service. Received more compensation that I expected. Would highly recommend Clough & Willis.

Ms H

I would wish to express my thanks to Mr Macwilliam for his time and professional service in dealing with my case. I would recommend your company to friends and family.

Mrs Whitmore

We have been happy and satisfied with the service. Any problems are quickly addressed. We certainly felt that Lorraine wanted the best for us and cared about ensuring we got the right outcome for us and that everything was completed to the highest standard.

Mr & Mrs Kitchen

As we begin our semi-retirement, we would like to express our sincere thanks to you, Shefali and all at Clough & Willis for allowing us peace of mind over the last 25 years in the knowledge that whenever we have had to employ professional services, it has been without question exceptional.

Mr & Mrs Wild

We have engaged your services on several occasions and always have the utmost confidence in your services. All staff are professional but also friendly and cooperative. Thank you.

Ms Heatley

Marie helped me through an emotional and difficult time – she gave me clarity and good advice and support. Many thanks.

Mrs Graves

A big thank you for all the work you did in arranging my divorce and settlement. You made it go a lot easier and hassle free than I ever expected. It goes without saying that I would have no hesitation in recommending you and Clough & Willis to any friends and colleagues in a similar position.

Mr Conrad

Very pleased with the service from start to finish. Helpful, efficient and as a first-time buyer explained each step thoroughly.

Ms Reynolds

I cannot fault Sue’s attitude and help. She’s been a star. The move would not have happened as quickly if dealt with by someone else I feel

Ms Isherwood

Great service throughout; stress free and always kept up to date every step of the process! Very happy.

Ms Cotham

I found the advice of Marie to be absolutely spot on. It was obvious she had experience and it helped during a very stressful time.

Ms Brown

Very professional company, fantastic customer care, conveyancing completed quickly. Excellent value for money. Will use Clough & Willis again in the future and also recommend to family and friends.

Mr Dutton - February 2017

If it isn’t broken, don’t fix it comes to mind. Very happy.

Mr Fielding - February 2017

I am taking this opportunity to thank you for all your help and advice in this long and tiresome transaction and hope you do not have too many more complicated and long-drawn out deals to contend with. Please also pass on my thanks to David Leviten for all his help and advice in your absence

Mrs Cresswell - January 2017

Very friendly and efficient from all staff dealt with. A brief plain English explanation of any legal document the client has to make a decision on would have assisted and when requested this was supplied

Mrs & Mrs Brotherton - January 2017

Thank you Lorraine and everyone at Clough & Willis! We love our new home and move in on 23rd December

Mrs Hayes - January 2017

I would wish to express my thanks to Mr Macwilliam for his time and professional service in dealing with my case. I would recommend your company to friends and family

Mrs Whitmore - January 2017

I felt comfortable enough with Sue to ask her to deal with a will and LPA for myself and my husband

Mrs Smith - January 2017

Dominique remained approachable and reassuring throughout a long drawn out sale, greatly helping us to retain our sanity. Thank you very much Dominique.

Mrs Adams - December 2016

We would just like to convey our thanks to all the staff we had dealings with, in particular, Dominique who has a very personable yet professional manner.

Mr & Mrs Cooper - December 2016

Dominique and all the staff were very helpful and professional.

Mrs Cropper - December 2016

Your staff from receptionists Cath Butterworth through to Dominique Oliviero were second to none. Polite, friendly and professional, a fantastic service.

Mrs Floyd - December 2016

As always the service I received was excellent. I would recommend Clough & Willis and in particular Lorraine Stratton-Webb to anybody.

Mr Kirk - December 2016

We were entirely satisfied with your service. It is always honest, trustworthy, professional and we would recommend you.

Mrs Kitchen - December 2016

Provided an excellent service. Would recommend them without hesitation.

Mr Derby - November 2016

I have been a client for many years and I am always made to feel like a valued client. All staff are very friendly.

Mrs Hedley - November 2016

We were extremely pleased with the service we received and would highly recommend them to others.

Mrs Conche - November 2016

Very happy with your service

Mr & Mrs Rose - November 2016

Chris was very professional and thorough when dealing with my case. I felt at ease and understood with what was going on thanks to his expertise. I would definitely recommend Chris and Clough & Willis

Mrs Fildes - November 2016

Very happy with the service – professional, reliable and prompt return of calls/emails. Felt firm was working to get the best for me. Would recommend to others.

Mrs Anderson - October 2016

A big thank you to Lorraine, Jane and Caroline for all their help and assistance with the sale of our house in Cornwall. They could not have been more helpful. Thank you!

Mr & Mrs Foden - October 2016

Dominique kept me up to date with everything and did a really good job because the other party caused her all sorts of headache. Thank you Dominique.

Mr Crooks - October 2016

We have used your company twice in the last year and both times have been highly satisfied. You keep in contact with your clients and explain well as things progress. We would not hesitate to recommend you and would always use your services again.

Mrs Kitchen - October 2016

Sue was excellent throughout the whole process. She chased the other solicitors to ensure that everything was done as quickly as possible and kept us informed every step of the way.

Mrs Rossington - October 2016

This was a drawn out purchase due to probate but Lorraine and the team made every effort to move things forward as efficiently as possible – can highly recommend.

Mrs Rhoden - October 2016

Lorraine was brill when we were homeless! She was more like a social worker than a solicitor! Ringing me when we were abroad and as we got off the plane! Jane and Caroline always returned my calls and the lady on reception recognised my voice and name all the time!

Mrs Dewbury

Chris & Margaret, many thanks for your help, time and advice during our very difficult time. God bless you both.

Mrs Charlesworth - October 2016

Chris was nothing other than professional. I felt confident that my interests were a priority and would have no hesitation in recommending Clough & Willis. My claim was handled with the upmost empathy, professionalism and all aspects were fully explained.

Mrs Mayle - October 2016

This is the third time I have used Clough &Willis in the past 10 months and I have found them brilliant to work with

Mr Rooney - October 2016

From day one we were happy with Sue Trudgeon. She was committed on behalf of us as clients and kept us informed and even phoned me regarding the sale of my property on her day off. Thanks go out to Sue and the team.

Mrs Matthews - October 2016

The Little Lever branch on the whole have been great. It has been great to use a local company rather than travelling into Bolton.

Mrs Hughes - September 2016

We were very pleased with the service and care received, in particular from Lorraine.

Mrs Bogan - September 2016

Sue was very compassionate at all times. She knew how upset I was, what a lovely person, I cannot thank her enough.

Mrs Stewart - August 2016

Thank you to Olivia for her assistance and patience in our matter. Much appreciated.

Mrs Dawson - August 2016

I would like to take this opportunity to offer my thanks to Marie Whittaker. She was excellent. I will have no hesitation in recommending the firm to others.

Mrs Davidson - July 2016

Sue was excellent. I gave a completion date and she made sure that this was met. She always made sure that I was kept well informed and she was always happy to answer any questions. Would definitely recommend the firm to friends and family.

Mr Beck - July 2016

I was quite nervous when I first came to see you, but you made me feel very welcome and at home. Once again thank you for your quick and efficient service.

Mrs Wolstenholme - July 2016

Excellent service, friendly and very approachable.

Mrs Banfield - July 2016

Exceptional service and a pleasure to deal with.

Mrs Yardley - July 2016

A stress free transaction.

Mr Lees - July 2016

Olivia has ensured that all aspects of the transfer were attended to in a thorough and professional manner. There were many unanticipated complications involved in this transfer and at all stages I was kept informed of the issues, along with proposed workable solutions. The end result is that what was initially a standard transfer became a bespoke transfer which considered the demands on the landlord, the tenant and the transferee.

Mrs Murphy-Peers - July 2016

Thank you for your assistance in making the sale an easy and speedy process.

Mr Birtwistle - July 2016

Lorraine and her secretaries, Caroline and Jane were approachable, polite and efficient in dealing with the purchase of our house. A big thank you to all three.

Mr Denby - June 2016

Brilliant service from Chris Macwilliam. He was very patient and professional and Margaret was always nice when speaking to her on the phone. Highly recommended.

Mr Waterworth - June 2016

Brilliant service each time we use them, excellent!

Mr & Mrs Tate - June 2016

It was a pleasure being in contact with Clough & Willis. It feels like a safe environment and I felt valued.

Mr Mopp - June 2016

We cannot recommend Dom highly enough. We are now proud owners of a beautiful home in Wiltshire which is in no small way down to Dominique. Our thanks to the firm but in particular to Dominique for all that has been achieved on our behalf. I feel sure that you will want to pass on my thanks to her and also her excellent assistant, Cath Butterworth, who was an absolute charm to deal with when Dominique was unavailable on the end of the phone.

Mr & Mrs Rolt - June 2016

Very pleased with the service from Mr Macwilliam and Margaret his secretary. Would recommend them to my friends and family.

Mr George - June 2016

Just like to say thank you for your help and service

Mrs Taylor - June 206

I found the staff at Clough & Willis to be as professional, polite and helpful as ever. Good value for money and I would heartily recommend your firm of solicitors to my friends.

Mrs Tributsch-Deaville

Dominique went above and beyond to help me everytime I was in touch. All of my emails have been answered promptly. Dominique is a true credit to your firm. I will always use Clough & Willis when buying and selling a property.

Mr Beadlestone - May 2016

You came to the rescue in the most difficult of circumstances and on an estate of considerable size. You took charge of the situation and made us feel confident of the eventual most satisfactory outcome.

Mr Lees - May 2016

Karen and her secretary Julie make you feel you are welcome and that they value your custom. They make you feel like you are in capable and professional hands from the first meeting.

Mr Butler - May 2016

Excellent service. Handled smoothly including use of new lasting power of attorney

Mrs Tiplady - May 2016

Lorraine was professional, helpful and went our of her way when dealing with our case which was an aspect which was fairly new for her but she was not phased or unsure. Strongly recommend Lorraine.

Mr Bird - April 2016

Thank you Dominique for the excellent and professional service. Also, thank you to Cath for all your help. I will recommend Clough & Willis to all my friends and family.

Mr Dwyer - April 2016

Excellent service and can't recommend Clough & Willis and Dominique more highly. The whole buying process was a lot less stressful than expected and this was due to everything being done in a timely manner with excellent communication and ease of being able to speak to Dominique or Cath (secretary). Very impressed Clough & Willis, keep up the good work.

Mrs Pedley - April 2016

Excellent service. Could not fault it. I would recommend your company to any one.

Mr Smith - April 2016

I found Clough & Willis and Dominique Oliviero very professional and easy to deal with and will be using your office again.

Mr Rooney - April 2016

I was very impressed with the whole process. No problems at all.

Mr Hunt - April 2016

Chris Macwilliam and Margaret looked after me. They listened, cared, answered and explained everything to me what was going on. If I had a question I didn't understand it was explained. Thank you.

Mrs Whatmough - April 2016

I would just like to put on record that I appreciated the courtesy, helpfulness and concern of the firm's staff whenever I called in person or on the telephone

Mrs Flynn - April 2016

I would like to thank Lorraine for her service. She did an excellent job in completing our sale and purchase. She was very professional even though I pestered the life out of her! Lorraine is always recommended when I talk to people. Thank you!

Mrs Collett - March 2016

Olivia Hepworth was excellent, very efficient, quick to respond to emails and very knowledgeable in her field. She was a pleasure to have as a solicitor.

Mrs Tucker - March 2016

I am part sighted and things that I have found hard to read have been read to me with understanding and patience. I feel well served.

Mrs Parkinson

Everything that they did was done without any bother at all. Their professionalism could not be improved.

Mr Greaves

They were very kind to me when my husband died.

Mrs Garner

Having to go through the difficulties and complexities of a divorce, I am extremely pleased to have received the best possible legal advice and guidance from Marie. Marie has ensured that I have had my interests protected at all times, enabling me to relax, in the knowledge that all would be sorted.

Mr Willis

I just wanted to say thank you for your advice. I left your office feeling a lot better than when I went it. Your help and advice has really helped me

Client Satisfaction Comment

Particular thanks to Marie Whittaker and excellent choice of Barrister. Guided and helped us through a difficult and stressful time.

Ms Fallows

A big thank you to Mrs Whittaker I found her to be professional yet understanding in what has been a very difficult time for myself.

Ms Geraghty

You were great from start to finish. We were very fortunate to have Marie representing us. Many thanks to you all.

Mr Barlow

Marie helped me through a really rough time in a very professional manner.

Ms Jackson

Extremely pleased with the professionalism, the clear cut explanations and the manner in which my case was dealt with. Would have no hesitations in recommending Marie.

Ms Makin

I was extremely happy with the way Marie handled my divorce. She made it a less painful experience than it may have otherwise been. I have recommended her to a colleague who I also think is very happy.

Ms Witty

Marie kept me informed throughout a hard long winded case which was no fault of Clough & Willis. The case was concluded as quickly as possible with the least expense to me. Will use you again for sure.

Mr Evans

Everything was very professional and quick. I would use Clough & Willis in the future, if needed.

Mr Raw

My experience has been very positive, you are a great team! Always welcoming, always approachable and always efficient and professional. Marie supported me throughout a complex divorce and allowed me to do things in my own time and in my own way – this was important to me.

Ms Hawly

Dominique has been fantastic throughout, extremely professional, helpful and thorough. Thank you so much.

Ms Procter

Very impressed with the prompt, professional and friendly service I received from beginning to end. Offered great value for money and took some of the stress away from buying a house. Clough & Willis will be my first choice in future and highly recommend to friends and family.

Mr Smith

Dominique was very professional when handling the purchase of my house and kept me up to date with information at every opportunity. The purchase and completion all went smoothly and I believe this was down to the professionalism and support from Clough & Willis.

Ms Budziosz

I found Dominique to be professional, diligent and a no jargon approach.

Mr Price

I was very pleased with the service Dominique provided. She was always fully up to date on my case whenever I called.

Ms Jones

Dominique was absolutely brilliant, kept me well informed and had me moved in very quickly. The whole process was very smooth and fast.

Ms Todd

Looked after our interests at all times and offered relevant advice and explanations.

Mr Brotherton

I was extremely pleased with the service provided to me throughout. Everyone I spoke to at the practice was very kind and professional. I felt that Dominique made every effort to help get my mortgage completed as quickly as possible.

Ms Krupa

“Dominique was great, sorted out all the problems and made buying our first home together a little less hectic!”

Mr Talbot & Miss Farnworth

Thank you so much for completing the legal work on the sale of my home. Your team and yourself are very helpful and professional. I can now get on with my life. I will recommend Clough & Willis to my friends and family.

Mr Price

Many thanks for the help, advice and guidance

Mr Martindale

I have had need to use other solicitors - but was unhappy with their performance. I would always choose Clough & Willis in the future

Ms Ball

I found Fiona very clear and to have a very pleasant manners, I felt she had a personal interest.

Dr Stein

I would like to take the opportunity to say Fiona Gaskell was more than helpful and went the extra mile during my disputed land situation. She remained professional but allowed personable approach. Thank you.

Ms J Hall

May I thank you for a first class service, excellent guidance and the support I received from you was wonderful and helped me to cope with a very difficult situation.

Mrs J Atkinson

Fiona Gaskell is a true professional along with her colleagues, many thanks for all your hard work.

Mr Dixon

Excellent service, more than we hoped for

Mr Andrew

I am so pleased with how Mr Macwilliam handled my case. He was extremely helpful and patient with us. I would recommend him 100% to anyone who needed a solicitor.

Mr Ashfaq

We used Clough & Willis because we believe Chris Macwilliam is the best solicitor in his field within the Bury area possibly within the Manchester / North West area. We would highly recommend Clough & Willis to family and friends.

Mr Smith

I would like to say I am extremely grateful to all at Clough & Willis. I enjoyed the fact that I could ring at any point and speak to Mr Macwilliam and always be given his full co-operation and time. I was never rushed to finish the call! I would also like to add, Mr Macwilliam kept me so up to date with my case, I always felt in the loop, I almost felt like I was the only client and felt the service was very personnel! Thank you and all the best!

Ms Broadbent-Davies

I greatly appreciated Mr Macwilliam's handling of my claim. His expertise made the whole process so easy for me and I am highly satisfied with the outcome. Many thanks.

Mr Addy

Christopher Macwilliam was excellent throughout my claim. He listened carefully and always kept me up to date. Everything was handled in a highly professional manner and I cannot speak highly enough of Chris and the company as a whole.

Mr Saunders

Mr Macwilliam has been very patient as my husband is dyslexic, some things needed explaining a few times and in other ways so Alan could understand. The interim payments were a huge help while the claim was going through.

Mrs Bonney

I was pleased with the professional and efficient manner with which my claim was dealt with. It was an unusual claim / incident but Mr Macwilliam put time and effort into understanding the dental side of the issue. I am very pleased with the outcome.

Mrs Johnson

Mr Macwilliam dealt with my case exactly how I had hoped. He was extremely professional throughout and always kept me up to date with the progress that was being made.

Mr Leech

I am writing to express our gratitude for all your hard work in securing a very good payment for the accident.

Mrs Plaskett

This was the second occasion that Chris Macwilliam has helped me to settle a problem. I have always found him to be very professional, patient and an extremely good listener. If I require the services of a solicitor in the future I would definitely contact Clough & Willis. I have recommended the firm on numerous occasions.

Client Satisfaction Comment

I was very happy with the service I received at Clough & Willis. Everything was explained clearly and patiently and each request I made was dealt with efficiently. I am happy with my outcome and would definitely recommend them to friends.

Client Satisfaction Comment

I was very happy about the service I received from Lee personally. He was very through in all areas and always kept me informed.

Mr Beadlestone

Thank you for doing your job so well! We are really grateful for your knowledge, expertise and professionalism which definitely helped to make an awful situation move along as smoothly as it could.

Ms Bentley

It is always good to know that I have a trusted advisor when I need help in the future, especially someone like Lee with his sympathetic manner and understanding nature. Not forgetting his sense of humour.

Ms MacKechnie

Thank you very much Lee for your support, help and advice in such a traumatic period of time. You were so professional. Thanks to you and your team I can forget about the last ten years. The house has finally been sold and I can get on with my life. I can’t wait to see what happens next.

Mr Price

We found Lorraine to be very understanding and dealt with us very professionally going the extra miles whilst we were out of the UK.

Ms Park-Wesley

Very happy with Lorraine and her team. They kept us informed at all times and advised us appropriately. We felt really valued as clients and would be happy to recommend Clough & Willis to family and friends.

Mr & Mrs Lloyd

Everyone I dealt with was polite and efficient. Emails and phone calls were replied to quickly. Made a good impression on me I would certainly recommend Lorraine to other would be sellers.

Ms Rhodes

I have been thoroughly impressed with Lorraine’s attention to details, which has ensured my interests have been looked after and protected. Lorraine is a professional, efficient and friendly partner at Clough & Willis and a true credit to the firm.

Mr Willis

Lorraine Stratton-Webb dealt with me in a professional manner, she kept me informed and made the move more easy than I had envisaged.

Ms Crowshaw

I have complete faith in your company and all of the staff. I have been confidently aware that you do the job in hand and keep me updated along the way. I have never had to chase up anything at all from any members of your team - you just do it regardless! Very refreshing. Thank you.

Ms Hawly

We found Clough & Willis experienced as to put us at ease during our house sale and purchase which is stressful most of the time, so it’s good to have a firm like Clough & Willis to support you through it from start to finish.

Mr & Mrs Tate

Lorraine Stratton-Webb – “Strength in the face of adversity” - 4 days after I thought I would lose the house of my dreams she completed the purchase. Thank You.

Ms Dix

Thanks for a very professional approach during my house purchase. Buying for my first house I had complete faith in Lorraine Stratton-Webb leaving no stone unturned during property searches.

Mr Jones

I would have no hesitation in using Clough & Willis; the team offered a very fast and efficient service and I am delighted with the service received. Thank you very much to Lorraine and her team for another fast and trouble free turn around.

Ms Whitter

Thank you for your efficiency and hard work.

Mr Makin

Service was excellent. Knowledge apparently sound as was the advice. Many thanks.

Mr Kemp

Very quick to complete the job and very professional.

Mr Makin

Thank you for taking on my case. I am very pleased with the outcome and I was informed at every stage of my case. I would recommend your services.

Client Satisfaction Questionnaire

I just wanted to say a quick word of thanks for your good advice yesterday concerning the settlement agreement.

Mr Cloke

Outstanding Service.

Ms McKenzie

Thank you for your help and patience in this matter.

JSM Estates

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