Clough & Willis Solicitors, Commercial and private legal services UK

Dismissal Procedures

It is important that when dismissing an employee you do so in a fair and reasonable manner whether it be by reason of misconduct, incapability or refusal to accept changes to terms and conditions. Employment Tribunals place great emphasis the procedure used in bringing about dismissals.

You may have had a fair reason to dismiss an employee but if you went about it in a manner deemed unreasonable by the Employment Tribunal, the dismissal will be found to be unfair. As a consequence the employee will be entitled to claim compensation.

What was the employee told? What information was provided to the employee? What steps did the employer take to discover the facts? Was the employee give a sufficient opportunity to have his/her say? These are just some of the questions an Employment Tribunal will consider when determining the fairness of a dismissal.

Prior to taking any action you must consider your relevant internal procedures whether that is the disciplinary, capability or some other procedure. You should also consider the relevant ACAS code of practice. Whilst you need to ensure compliance with these procedures - compliance does not ensure fairness.

The particular circumstances of each case will determine the procedure and process that needs to be adopted. The seniority and length of service of the employee, the seriousness of the allegation and the evidence available will all affect the procedure required to be undertaken.

We are experienced in advising businesses on the appropriate procedure to adopt and know what the Employment Tribunal expects an employer to have done. Getting the procedure right can avoid lengthy and costly Employment Tribunal claims and significantly reduce your risks at the Employment Tribunal should the case proceed.

If you are considering taking action against an employee which could ultimately lead to dismissal please contact  Amy Ross-Sercombeamy.ross-sercombe@clough-willis.co.uk for advice.



We have been using Clough & Willis for ten years and found them to be very efficient in all aspects of their work. What I like about their firm is that they cover a wide variety of legal services and are very quick to respond to our needs.

Nigel Compsty, Managing Director
H Compsty & Son Ltd


The contact for my name change and divorce was Marie Whittaker who again was completely professional and gave me complete confidence from out first meeting. My divorce proceeded smoothly, quickly and efficiently. I was updated regularly by letters and phone calls.

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"Level of service seems just right. The friendly, helpful staff explained procedures well and made everything clear."

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"The team are a pleasure to work with, friendly but always professional in their dealings. Following the successful sale of my business to Veolia Environmental Services plc, I continue to play a key role in the business. I would recommend Clough & Willis to business owners."

Chris Wright Recycling
H Chris Wright


"I would like to take this opportunity to thank you, personally, and on behalf of the Directors of SRS for all the time and work you put into the successful MBO. Professional at all times, your advice was client focused and to the point, and we were particularly impressed at your ability to work to a tight schedule, ensuring we completed on our deadline date."

Alex Docherty,
Director Sound Reduction Systems


Throughout the whole process, Clough & Willis kept me well informed and my stress levels to non-existent. I felt completely looked after with the team taking care of my best interests, I felt they had complete control and it was very reassuring.

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From first contact to the last, everyone has been very professional and reassuring through what has been an emotional and stressful time for us and without the help of your company it would have been much more difficult for me and my husband.

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I was very impressed with your firm at the outset when I first called in November 2009 after my uncles death. All staff from the receptionist and secretary through to the Partners were professional, friendly and helpful and provided the best response out of the 3 Bury firms I called.

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Clough & Willis are very understanding and made me feel valued, they showed me respect knowing I was albeit apprehensive of dealings within the legal profession and their workings

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Besides being professional Clough & Willis are also friendly and kind, making one feel relaxed able to communicate easily about the business in hand which they see to efficiently keeping in contact continually. Thank you for all you did.

Krystyna Bzdega


From reception through secretarial to solicitor the approach and attention to detail in handling my case was professional and gave me confidence that the matter would be handled to my satisfaction.

Mr M Booth


I have dealt with Clough & Willis for years since we moved to the area from Manchester and both my husband and I always appreciated your helpfulness and professionalism. Thank you

Theresa Moreen Woolley


Lorraine, I would just like to say "thank you very much" for all your hard work and assistance in the letting of the above property. The negotiations were somewhat protracted, due to a breakdown on my client's side, and I feel that your persistence and hard work led to the eventual lease completion. I look forward to working with you in the near future. Kind regards, Neil Higson, for and on behalf of Nolan Redshaw Ltd

Nolan Redshaw Chartered Surveyors


We have been impressed with the friendly professionalism of all staff, Rebecca Green has been wonderfully helpful, thorough, patient, kind and supportive. Her reassuring guidance has made some very sad and difficult times easier to bear. We hope Rebecca receives recognition for her excellent service.

Testimonial from Mr & Mrs Smith

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