Debt Recovery Services
Debt Recovery & Credit Control Solicitors
There are no hidden costs - I will inform you of all costs involved and what costs are recoverable.
You will be speaking to me personally. Not to a person in a call centre somewhere in the country who you will never meet. You will be dealing with an experienced debt recovery specialist.
Why me and not a national debt recovery agency?
Your debt will be dealt with by one person. I will deal with all your calls, all your letters, all your queries and will be available to see you in person regarding bulk debt recovery. I will handle your claim from start to finish. If it is defended I will liaise with my colleagues in the dispute resolution department.
I appreciate that
- you are an individual
- your claim is very important to you and your business
- you need and deserve personal attention by the same person throughout the undefended claim process
- you need an experienced debt recovery expert to act for you
- you are not just a number
At the present time doing business is tough. You have got to be mindful of cashflow. It is vital that a rigid system of credit control is put in place and adhered to. This is where I can help.
All businesses should be vigilant about issuing their invoices promptly. But it follows they should also be vigilant about pursuing their outstanding invoices and enlist the help of a debt recovery professional sooner rather than later.
I will be your initial contact regarding the recovery of your debt. Our service is tailored to meet your individual requirements. We can help whether you are a sole trader, partnership or limited company of any size. It matters not if your problem relates to a one-off small debt or large ongoing bulk debts.
For undisputed debts we offer an unrivalled cheap, cost effective, efficient and personal service.
You will be given progress updates on a regular basis and recoveries are made in a legal and professional manner. If it becomes defended I will let you know immediately and we will discuss what options are available to you.
Letters Before Action or Late Payment Demands
From as little as £2 we can send late payment demands or letters warning of potential action, and we have found that this is often enough to encourage people to pay money they owe.
We recover over 85 per cent of debts owed to our clients using a letter before action or a late payment demand. Remember a solicitors letter to your debtor shows that meaningful steps are now being taken to recover the money they owe.
County Court Proceedings
If your debtor fails to pay after receiving the letter of demand (letter before action), the next step will be to issue court proceedings. I am a debt recovery specialist. I will contact you and we will have an initial discussion about the best approach for the desired outcome. If appropriate, I may also consult with our insolvency solicitor Fiona Gaskell for her view.
The necessary court documents will usually be prepared and sent to you the day we receive your instructions. You will be updated at every stage of the process.
If your debtor disputes the claim that is made against them, they may attempt to defend it or even counterclaim. Whether we have issued the claim on your behalf or you have done it yourself (and don't know what to do next) Grahame Henry and myself, Fiona Gaskell will discuss who is the best suited to advise you further and ensure you are aware of the associated costs in each case.
Bankruptcy and Winding Up Petitions
Sometimes, insolvency proceedings may be more effective than normal County Court proceedings in the recovery of your personal or business debt. Money may sometimes be recovered from your debtors assets. For example, sometimes this alternative pro-active approach may be more effective in recovering money owed to you by a business if it goes into administration.
Get in contact
Get in touch today by calling Clough & Willis on 0800 083 0815 or allow us to contact you by completing the online enquiry form on the side of this page. We have offices in Bury and Bolton and can provide the expert support you need.
Debt Recovery News
Changes to Debtor Bankruptcy Petitions
Bankruptcy is an insolvency process which applies just to individuals and is something which you can apply for yourself which is generally referred to as a debtors petition , or something wh… Read More
Winding Up Petitions And Football Teams
It has been well reported in the press and other media that Bolton Wanderers Football Club has been served with a Winding Up Petition by Her Majesty’s Revenue & Customs and more recently tha… Read More
My Former Spouse Ran Up A Fortune In Debts, What Should I Do?
If the debts were in their name, you heave a sigh of relief. It is a lot easier these days to steer your potential creditor towards the hopefully safe haven of your own credit profile. The… Read More
What Our Clients Say
I would like to take this opportunity to offer my thanks to Marie Whittaker. She was excellent. I will have no hesitation in recommending the firm to others.
Mrs Davidson - July 2016
Sue was excellent. I gave a completion date and she made sure that this was met. She always made sure that I was kept well informed and she was always happy to answer any questions. Would definitely recommend the firm to friends and family.
Mr Beck - July 2016
I was quite nervous when I first came to see you, but you made me feel very welcome and at home. Once again thank you for your quick and efficient service.
Mrs Wolstenholme - July 2016
Excellent service, friendly and very approachable.
Mrs Banfield - July 2016
We found the all-round experience very easy and friendly
Mrs Salt - July 2016
With some firms it is difficult to speak to your solicitor when you ring. At Clough & Willis they always try to deal with your enquiry promptly
Mrs Louden - July 2016
Exceptional service and a pleasure to deal with.
Mrs Yardley - July 2016
A stress free transaction.
Mr Lees - July 2016
Olivia has ensured that all aspects of the transfer were attended to in a thorough and professional manner. There were many unanticipated complications involved in this transfer and at all stages I was kept informed of the issues, along with proposed workable solutions. The end result is that what was initially a standard transfer became a bespoke transfer which considered the demands on the landlord, the tenant and the transferee.
Mrs Murphy-Peers - July 2016
Thank you for your assistance in making the sale an easy and speedy process.
Mr Birtwistle - July 2016
Lorraine and her secretaries, Caroline and Jane were approachable, polite and efficient in dealing with the purchase of our house. A big thank you to all three.
Mr Denby - June 2016
Brilliant service from Chris Macwilliam. He was very patient and professional and Margaret was always nice when speaking to her on the phone. Highly recommended.
Mr Waterworth - June 2016
Brilliant service each time we use them, excellent!
Mr & Mrs Tate - June 2016
It was a pleasure being in contact with Clough & Willis. It feels like a safe environment and I felt valued.
Mr Mopp - June 2016
We cannot recommend Dom highly enough. We are now proud owners of a beautiful home in Wiltshire which is in no small way down to Dominique. Our thanks to the firm but in particular to Dominique for all that has been achieved on our behalf. I feel sure that you will want to pass on my thanks to her and also her excellent assistant, Cath Butterworth, who was an absolute charm to deal with when Dominique was unavailable on the end of the phone.
Mr & Mrs Rolt - June 2016
Thank you Sally and Karen for your prompt attention. You are stars
Mrs Lorenzini - June 2016
Very pleased with the service from Mr Macwilliam and Margaret his secretary. Would recommend them to my friends and family.
Mr George - June 2016
Just like to say thank you for your help and service
Mrs Taylor - June 206
I found the staff at Clough & Willis to be as professional, polite and helpful as ever. Good value for money and I would heartily recommend your firm of solicitors to my friends.
Sally Cook took all the stress and worry out of completing my affairs. I cannot thank her enough. I would be the first to recommend her professional services
Mr Hodgson - June 2016
Dominique went above and beyond to help me everytime I was in touch. All of my emails have been answered promptly. Dominique is a true credit to your firm. I will always use Clough & Willis when buying and selling a property.
Mr Beadlestone - May 2016
You came to the rescue in the most difficult of circumstances and on an estate of considerable size. You took charge of the situation and made us feel confident of the eventual most satisfactory outcome.
Mr Lees - May 2016
Sally was most helpful and explained everything fully. She made an old lady very happy.
Mrs Hughes - May 2016
Sally made everything very clear and easy to understand. It was a pleasure to deal with her.
Mrs Farnworth - May 2016
Karen and her secretary Julie make you feel you are welcome and that they value your custom. They make you feel like you are in capable and professional hands from the first meeting.
Mr Butler - May 2016
Excellent service. Handled smoothly including use of new lasting power of attorney
Mrs Tiplady - May 2016
Lorraine was professional, helpful and went our of her way when dealing with our case which was an aspect which was fairly new for her but she was not phased or unsure. Strongly recommend Lorraine.
Mr Bird - April 2016
Thank you Dominique for the excellent and professional service. Also, thank you to Cath for all your help. I will recommend Clough & Willis to all my friends and family.
Mr Dwyer - April 2016
Excellent service and can't recommend Clough & Willis and Dominique more highly. The whole buying process was a lot less stressful than expected and this was due to everything being done in a timely manner with excellent communication and ease of being able to speak to Dominique or Cath (secretary). Very impressed Clough & Willis, keep up the good work.
Mrs Pedley - April 2016
Sally was extremely patient with me and led me through all that was necessary to complete my will and finally put my mind at ease. I am very grateful to her.
Mr Hodgson - April 2016
Excellent service. Could not fault it. I would recommend your company to any one.
Mr Smith - April 2016
I found Clough & Willis and Dominique Oliviero very professional and easy to deal with and will be using your office again.
Mr Rooney - April 2016
Very impressed with the way that the receptionist found the right person to deal with my case. Very impressed with Sally Cook's professional attitude, clear manner of speaking and confident, calm personality.
Mr Byrne - April 2016
I was very impressed with the whole process. No problems at all.
Mr Hunt - April 2016
Chris Macwilliam and Margaret looked after me. They listened, cared, answered and explained everything to me what was going on. If I had a question I didn't understand it was explained. Thank you.
Mrs Whatmough - April 2016
I would just like to put on record that I appreciated the courtesy, helpfulness and concern of the firm's staff whenever I called in person or on the telephone
Mrs Flynn - April 2016
I would like to thank Lorraine for her service. She did an excellent job in completing our sale and purchase. She was very professional even though I pestered the life out of her! Lorraine is always recommended when I talk to people. Thank you!
Mrs Collett - March 2016
Olivia Hepworth was excellent, very efficient, quick to respond to emails and very knowledgeable in her field. She was a pleasure to have as a solicitor.
Mrs Tucker - March 2016
After purchasing 3 properties Karen is the first solicitor that has returned my calls and even kept me updated when there had been no progress from the other side. She also explained things clearly so a non-legal person could understand
Mrs Whittaker - March 2016
I was very impressed with Sallys patient, knowledgeable ideas and explanations. The law can be very confusing. Her genuine wish to help was much appreciated.
I am part sighted and things that I have found hard to read have been read to me with understanding and patience. I feel well served.
I am now happy that my will and Lasting Power of Attorney has been prepared by a solicitor. In past years it was through the bank. They are not solicitors. Now I can see the difference, Miss Sally Cook was so professional and very thorough from start to finish. A very big thank you to Sally for everything. Also thank you to Clough & Willis Solicitors.
Everything that they did was done without any bother at all. Their professionalism could not be improved.
Very satisfied with the service from Sally Cook - very helpful and professional
Mr & Mrs McColgan
We found the whole process quick and stress free! Sally Cook was both professional and efficient and we were very pleased with the service we received.
I was very pleased to meet with Sally Cook, for her to prepare my complete new Will, and Lasting Power of Attorney. It was not easy for me to understand all of that, but Sally guided me through. Sally took the time to explain to me the content of both, nothing was too much trouble and I can't thank her enough for everything she did. From myself thank you so much Sally.
Mr R Wareing
Sally Cook was very professional and explained to me what a Will consisted off and dealt with the matter quickly and very efficiently would recommend to anyone.
Miss T Wareing
Sally was helpful, friendly, professional and very approachable. I felt completely at ease and important to her as a client. Keep up the good work.
They were very kind to me when my husband died.
Many thanks to Sally for the excellent service we received.
I found Sally Cook to be very helpful, approachable and professional.
Having to go through the difficulties and complexities of a divorce, I am extremely pleased to have received the best possible legal advice and guidance from Marie. Marie has ensured that I have had my interests protected at all times, enabling me to relax, in the knowledge that all would be sorted.
I just wanted to say thank you for your advice. I left your office feeling a lot better than when I went it. Your help and advice has really helped me
Client Satisfaction Comment
Particular thanks to Marie Whittaker and excellent choice of Barrister. Guided and helped us through a difficult and stressful time.
A big thank you to Mrs Whittaker I found her to be professional yet understanding in what has been a very difficult time for myself.
You were great from start to finish. We were very fortunate to have Marie representing us. Many thanks to you all.
Marie helped me through a really rough time in a very professional manner.
Extremely pleased with the professionalism, the clear cut explanations and the manner in which my case was dealt with. Would have no hesitations in recommending Marie.
I was extremely happy with the way Marie handled my divorce. She made it a less painful experience than it may have otherwise been. I have recommended her to a colleague who I also think is very happy.
Marie kept me informed throughout a hard long winded case which was no fault of Clough & Willis. The case was concluded as quickly as possible with the least expense to me. Will use you again for sure.
Everything was very professional and quick. I would use Clough & Willis in the future, if needed.
My experience has been very positive, you are a great team! Always welcoming, always approachable and always efficient and professional. Marie supported me throughout a complex divorce and allowed me to do things in my own time and in my own way – this was important to me.
Many thanks to Shefali for her hard work in making our move go well. Thank you.
Mr & Mrs Scott
Made what could have been a difficult matter, easy, fast and in a very friendly manner.
An excellent service highly recommended. Can't thank Miss Talukdar enough for her help and personal attention to our move.
Thank you for dealing with our house sale in such a courteous and speedy manner.
Mr & Mrs Beetson
Very professional. Kept us up to date at all times. Miss Talukdar was extremely helpful and kept us updated when there were any problems.
Mr & Mrs Fitton
I received excellent service throughout the process, including being offered invaluable advice. I would recommend Clough & Willis to others.
The efficiency of your service had much to do with the successful sale of our property. Your extensive knowledge meant the quick resolution of one potential stumbling point. We were very happy.
Legal difficulties were overcome to enable us to complete both our sale and purchase. Without Clough & Willis advice and assured professionalism we would have floundered.
Client Satisfaction Comment
Shefali was first class I can't speak highly enough of her.
Dominique has been fantastic throughout, extremely professional, helpful and thorough. Thank you so much.
Very impressed with the prompt, professional and friendly service I received from beginning to end. Offered great value for money and took some of the stress away from buying a house. Clough & Willis will be my first choice in future and highly recommend to friends and family.
Dominique was very professional when handling the purchase of my house and kept me up to date with information at every opportunity. The purchase and completion all went smoothly and I believe this was down to the professionalism and support from Clough & Willis.
I found Dominique to be professional, diligent and a no jargon approach.
I was very pleased with the service Dominique provided. She was always fully up to date on my case whenever I called.
Dominique was absolutely brilliant, kept me well informed and had me moved in very quickly. The whole process was very smooth and fast.
Looked after our interests at all times and offered relevant advice and explanations.
I was extremely pleased with the service provided to me throughout. Everyone I spoke to at the practice was very kind and professional. I felt that Dominique made every effort to help get my mortgage completed as quickly as possible.
“Dominique was great, sorted out all the problems and made buying our first home together a little less hectic!”
Mr Talbot & Miss Farnworth
Thank you so much for completing the legal work on the sale of my home. Your team and yourself are very helpful and professional. I can now get on with my life. I will recommend Clough & Willis to my friends and family.
Many thanks for the help, advice and guidance
I have had need to use other solicitors - but was unhappy with their performance. I would always choose Clough & Willis in the future
I found Fiona very clear and to have a very pleasant manners, I felt she had a personal interest.
I would like to take the opportunity to say Fiona Gaskell was more than helpful and went the extra mile during my disputed land situation. She remained professional but allowed personable approach. Thank you.
Ms J Hall
May I thank you for a first class service, excellent guidance and the support I received from you was wonderful and helped me to cope with a very difficult situation.
Mrs J Atkinson
Fiona Gaskell is a true professional along with her colleagues, many thanks for all your hard work.
Excellent service, more than we hoped for
I am so pleased with how Mr Macwilliam handled my case. He was extremely helpful and patient with us. I would recommend him 100% to anyone who needed a solicitor.
We used Clough & Willis because we believe Chris Macwilliam is the best solicitor in his field within the Bury area possibly within the Manchester / North West area. We would highly recommend Clough & Willis to family and friends.
I would like to say I am extremely grateful to all at Clough & Willis. I enjoyed the fact that I could ring at any point and speak to Mr Macwilliam and always be given his full co-operation and time. I was never rushed to finish the call! I would also like to add, Mr Macwilliam kept me so up to date with my case, I always felt in the loop, I almost felt like I was the only client and felt the service was very personnel! Thank you and all the best!
I greatly appreciated Mr Macwilliam's handling of my claim. His expertise made the whole process so easy for me and I am highly satisfied with the outcome. Many thanks.
Christopher Macwilliam was excellent throughout my claim. He listened carefully and always kept me up to date. Everything was handled in a highly professional manner and I cannot speak highly enough of Chris and the company as a whole.
Mr Macwilliam has been very patient as my husband is dyslexic, some things needed explaining a few times and in other ways so Alan could understand. The interim payments were a huge help while the claim was going through.
I was pleased with the professional and efficient manner with which my claim was dealt with. It was an unusual claim / incident but Mr Macwilliam put time and effort into understanding the dental side of the issue. I am very pleased with the outcome.
Mr Macwilliam dealt with my case exactly how I had hoped. He was extremely professional throughout and always kept me up to date with the progress that was being made.
I am writing to express our gratitude for all your hard work in securing a very good payment for the accident.
This was the second occasion that Chris Macwilliam has helped me to settle a problem. I have always found him to be very professional, patient and an extremely good listener. If I require the services of a solicitor in the future I would definitely contact Clough & Willis. I have recommended the firm on numerous occasions.
Client Satisfaction Comment
I was very happy with the service I received at Clough & Willis. Everything was explained clearly and patiently and each request I made was dealt with efficiently. I am happy with my outcome and would definitely recommend them to friends.
Client Satisfaction Comment
I was very happy about the service I received from Lee personally. He was very through in all areas and always kept me informed.
Thank you for doing your job so well! We are really grateful for your knowledge, expertise and professionalism which definitely helped to make an awful situation move along as smoothly as it could.
It is always good to know that I have a trusted advisor when I need help in the future, especially someone like Lee with his sympathetic manner and understanding nature. Not forgetting his sense of humour.
Thank you very much Lee for your support, help and advice in such a traumatic period of time. You were so professional. Thanks to you and your team I can forget about the last ten years. The house has finally been sold and I can get on with my life. I can’t wait to see what happens next.
Thank you to Rebecca for showing much empathy and sensitivity at a very difficult time for our family.
I wish to thank Rebecca Green for her kind and friendly approach to my requirements, she made me feel relaxed from the very start and was extremely informative to everything I asked her. Many thanks Rebecca.
I felt completely at ease with Rebecca. Despite her professional status I didn’t feel at all intimidated. She took charge in a respectful manner.
I was very pleased with the way Rebecca Green dealt with the making of my Will. She was thorough in her explanations and made me feel she was really experienced in her work. I would have no hesitation in recommending her.
Rebecca was extremely helpful and friendly in my making a new will, also a very nice person to meet.
I was made to feel welcome and Rebecca made me feel more like a friend than a client.
Rebecca is very good at explaining all the issues concerning making a Will. She dealt with my case efficiently and she has a very friendly manner.
Rebecca was helpful and informative but she also gave us time to think things over without time pressure – thank you.
Mr & Mrs Harrington
My husband and I were very pleased and impressed by Ms Green when she came to our home she was very patient and helpful.
I would just like to say thank you to Clough & Willis and Rebecca Green for being so kind and I will recommend you.
Rebecca is to be highly commended for her friendly and highly professional approach. She represents a real asset to your firm.
We found Lorraine to be very understanding and dealt with us very professionally going the extra miles whilst we were out of the UK.
Very happy with Lorraine and her team. They kept us informed at all times and advised us appropriately. We felt really valued as clients and would be happy to recommend Clough & Willis to family and friends.
Mr & Mrs Lloyd
Everyone I dealt with was polite and efficient. Emails and phone calls were replied to quickly. Made a good impression on me I would certainly recommend Lorraine to other would be sellers.
I have been thoroughly impressed with Lorraine’s attention to details, which has ensured my interests have been looked after and protected. Lorraine is a professional, efficient and friendly partner at Clough & Willis and a true credit to the firm.
Lorraine Stratton-Webb dealt with me in a professional manner, she kept me informed and made the move more easy than I had envisaged.
I have complete faith in your company and all of the staff. I have been confidently aware that you do the job in hand and keep me updated along the way. I have never had to chase up anything at all from any members of your team - you just do it regardless! Very refreshing. Thank you.
We found Clough & Willis experienced as to put us at ease during our house sale and purchase which is stressful most of the time, so it’s good to have a firm like Clough & Willis to support you through it from start to finish.
Mr & Mrs Tate
Lorraine Stratton-Webb – “Strength in the face of adversity” - 4 days after I thought I would lose the house of my dreams she completed the purchase. Thank You.
Thanks for a very professional approach during my house purchase. Buying for my first house I had complete faith in Lorraine Stratton-Webb leaving no stone unturned during property searches.
I would have no hesitation in using Clough & Willis; the team offered a very fast and efficient service and I am delighted with the service received. Thank you very much to Lorraine and her team for another fast and trouble free turn around.
Thank you for your efficiency and hard work.
Service was excellent. Knowledge apparently sound as was the advice. Many thanks.
Very quick to complete the job and very professional.
Thank you for taking on my case. I am very pleased with the outcome and I was informed at every stage of my case. I would recommend your services.
Client Satisfaction Questionnaire
I just wanted to say a quick word of thanks for your good advice yesterday concerning the settlement agreement.
Thank you for your help and patience in this matter.
Everything was dealt with in a very professional way with no stress to me or family. We were kept up to date by letter and everything worked out very well. We were given an estimate of cost at the start and that’s the amount it came to – no nasty surprises
Thank you Karen for working on our probate and house sales, we would use yourselves again in the future.
Karen Yates is a professional lady who is caring and makes me feel at ease at this difficult time and I would certainly recommend her to people I know. She also makes me feel important when dealing with me
A very friendly service, made it easy to understand and good value for money. Will recommend to others.
I was most impressed by the help and kindness shown to me. The staff do everything they can to meet your needs and make you feel at home.
You put me at ease with the case and was very sensitive and understanding. Thank you for your help during this difficult time.
Many thanks to Karen Yates for her kindness, patience and explanation in a language that we could understand when dealing with our case.
Very helpful and friendly, put me at ease and made me feel comfortable. Would recommend Clough & Willis to anyone.
Karen Yates is a very good solicitor very caring for me and my partner as clients and I would like to thank her for all her help and patience.
From first contact to the last, everyone has been very professional and reassuring through what has been an emotional and stressful time for us and without the help of your company it would have been much more difficult for me and my husband.
I would like to say how much I appreciated the home visit. Karen was very professional and put us at ease. Also a big thank you for the information supplied it was very kind of you to go the extra mile. Thank you.
Karen has dealt with me in a very professional, approachable, understanding and sympathetic way. I am highly delighted with the service that I have received and will certainly be using Karen again.