Clough & Willis Solicitors, Commercial and private legal services UK

Clough & Willis Sponsors Bolton and Bury Customer Excellence Award 2008


15 July 2008

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Bolton and Bury business people were out in full force on 26 June to celebrate The Bolton News and Bury Times Business Awards 2008.

Clough & Willis were proud sponsors of the Customer Excellence Award. Shefali Talukdar, Managing Partner said, "At Clough & Willis, excellent customer service is at the heart of our business - it is what makes us stand out against our competitors. Superior service delivery ensures customer loyalty and we are proud of our customer retention rate." Leigh Paints and Training for Travel lost the winning spot to HIPS GMC Ltd.

Other categories were Start-up Business of the Year, sponsored by The Charles Topham Group and won by Greenwood James Estate Agents, SME Business of the Year sponsored by CLB Coopers was won by Imerja Limited. The Technology, Innovation and Design Award was sponsored by Natwest Bank with Discrete Heat Co Ltd taking the prize. Young Entrepreneur of the Year was sponsored by iTeddy and won by Saj Kadva of Leisure Guard Security (UK) Ltd. Family Business of the Year was sponsored by Warburtons and was won by Advance Ventilation, whilst Business Person of the Year was won by Fazila Malek of Fazila Foods Ltd. Business of the Year award was sponsored by The Royal Bank of Scotland and won by Bromak.

Following the successful evening, Miss Talukdar commented, "my congratulations go to all those businesses that were either shortlisted or won awards. The standard of the awards is extremely high and it goes to show the calibre of businesses based across the region."

Paul Breedon, head of commercial property at Clough & Willis, commented, "It's important to support new as well as existing companies, and to recognise the positive contributions they make to the business community"

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We have been using Clough & Willis for ten years and found them to be very efficient in all aspects of their work. What I like about their firm is that they cover a wide variety of legal services and are very quick to respond to our needs.

Nigel Compsty, Managing Director
H Compsty & Son Ltd


The contact for my name change and divorce was Marie Whittaker who again was completely professional and gave me complete confidence from out first meeting. My divorce proceeded smoothly, quickly and efficiently. I was updated regularly by letters and phone calls.

Comments taken from client satisfaction survey


"Level of service seems just right. The friendly, helpful staff explained procedures well and made everything clear."

Comments taken from client satisfaction survey


"The team are a pleasure to work with, friendly but always professional in their dealings. Following the successful sale of my business to Veolia Environmental Services plc, I continue to play a key role in the business. I would recommend Clough & Willis to business owners."

Chris Wright Recycling
H Chris Wright


"I would like to take this opportunity to thank you, personally, and on behalf of the Directors of SRS for all the time and work you put into the successful MBO. Professional at all times, your advice was client focused and to the point, and we were particularly impressed at your ability to work to a tight schedule, ensuring we completed on our deadline date."

Alex Docherty,
Director Sound Reduction Systems


Throughout the whole process, Clough & Willis kept me well informed and my stress levels to non-existent. I felt completely looked after with the team taking care of my best interests, I felt they had complete control and it was very reassuring.

Comments taken from client satisfaction survey


From first contact to the last, everyone has been very professional and reassuring through what has been an emotional and stressful time for us and without the help of your company it would have been much more difficult for me and my husband.

Comments taken from client satisfaction survey


I was very impressed with your firm at the outset when I first called in November 2009 after my uncles death. All staff from the receptionist and secretary through to the Partners were professional, friendly and helpful and provided the best response out of the 3 Bury firms I called.

Comments taken from client satisfaction survey


Clough & Willis are very understanding and made me feel valued, they showed me respect knowing I was albeit apprehensive of dealings within the legal profession and their workings

Comments taken from client satisfaction survey


Besides being professional Clough & Willis are also friendly and kind, making one feel relaxed able to communicate easily about the business in hand which they see to efficiently keeping in contact continually. Thank you for all you did.

Krystyna Bzdega


From reception through secretarial to solicitor the approach and attention to detail in handling my case was professional and gave me confidence that the matter would be handled to my satisfaction.

Mr M Booth


I have dealt with Clough & Willis for years since we moved to the area from Manchester and both my husband and I always appreciated your helpfulness and professionalism. Thank you

Theresa Moreen Woolley


Lorraine, I would just like to say "thank you very much" for all your hard work and assistance in the letting of the above property. The negotiations were somewhat protracted, due to a breakdown on my client's side, and I feel that your persistence and hard work led to the eventual lease completion. I look forward to working with you in the near future. Kind regards, Neil Higson, for and on behalf of Nolan Redshaw Ltd

Nolan Redshaw Chartered Surveyors


We have been impressed with the friendly professionalism of all staff, Rebecca Green has been wonderfully helpful, thorough, patient, kind and supportive. Her reassuring guidance has made some very sad and difficult times easier to bear. We hope Rebecca receives recognition for her excellent service.

Testimonial from Mr & Mrs Smith

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