Clough & Willis Solicitors, Commercial and private legal services UK

Legal FAQs

Why do I have to provide identification?

Law Society Practice Rules and Money Laundering Legislation requires that all solicitors see appropriate client identification in all cases. If Clough & Willis has not acted for you before you will need to provide;

Your passport or modern driving licence with a photograph
A domestic utility account or bank statement showing your current address, no more than three month old.

Do you do "no win - no fee"?

Clough & Willis offers a no win no fee option for personal injury matters and for employment claims (i.e. for employees), dependant on the circumstances of the case.

How quickly will I have an appointment?

The firm is very responsive to client needs and you will be seen as soon as is convenient to you, subject to the availability of the necessary solicitor or fee earner.

How much will it cost?

Charges are dependant on the nature and complexity of your case. At your first meeting the solicitor will explain how charges are calculated.

Will I be able to speak to my solicitor in person and over the telephone?

You will be able to speak to the solicitor handling your case in person, over the phone or by email. There will be occasions where they may be unavailable but each department has a support team in place that will either be able to help you, or to take a message.

How can I pay my legal fees?

Depending on the nature of your case you will either be invoiced periodically, or when the matter is concluded. Payment can be made by credit debit card, cheque, cash or standing order.

For money laundering reasons we will not accept more than £300 in cash.

Do you do home/office visits?

Clough & Willis can arrange home / office visits if it is difficult for you to travel to the office. Please contact us for more information.

free clinical

We have been using Clough & Willis for ten years and found them to be very efficient in all aspects of their work. What I like about their firm is that they cover a wide variety of legal services and are very quick to respond to our needs.

Nigel Compsty, Managing Director
H Compsty & Son Ltd

The contact for my name change and divorce was Marie Whittaker who again was completely professional and gave me complete confidence from out first meeting. My divorce proceeded smoothly, quickly and efficiently. I was updated regularly by letters and phone calls.

Comments taken from client satisfaction survey

"Level of service seems just right. The friendly, helpful staff explained procedures well and made everything clear."

Comments taken from client satisfaction survey

"The team are a pleasure to work with, friendly but always professional in their dealings. Following the successful sale of my business to Veolia Environmental Services plc, I continue to play a key role in the business. I would recommend Clough & Willis to business owners."

Chris Wright Recycling
H Chris Wright

"I would like to take this opportunity to thank you, personally, and on behalf of the Directors of SRS for all the time and work you put into the successful MBO. Professional at all times, your advice was client focused and to the point, and we were particularly impressed at your ability to work to a tight schedule, ensuring we completed on our deadline date."

Alex Docherty,
Director Sound Reduction Systems

Throughout the whole process, Clough & Willis kept me well informed and my stress levels to non-existent. I felt completely looked after with the team taking care of my best interests, I felt they had complete control and it was very reassuring.

Comments taken from client satisfaction survey

From first contact to the last, everyone has been very professional and reassuring through what has been an emotional and stressful time for us and without the help of your company it would have been much more difficult for me and my husband.

Comments taken from client satisfaction survey

I was very impressed with your firm at the outset when I first called in November 2009 after my uncles death. All staff from the receptionist and secretary through to the Partners were professional, friendly and helpful and provided the best response out of the 3 Bury firms I called.

Comments taken from client satisfaction survey

Clough & Willis are very understanding and made me feel valued, they showed me respect knowing I was albeit apprehensive of dealings within the legal profession and their workings

Comments taken from client satisfaction survey

Besides being professional Clough & Willis are also friendly and kind, making one feel relaxed able to communicate easily about the business in hand which they see to efficiently keeping in contact continually. Thank you for all you did.

Krystyna Bzdega

From reception through secretarial to solicitor the approach and attention to detail in handling my case was professional and gave me confidence that the matter would be handled to my satisfaction.

Mr M Booth

I have dealt with Clough & Willis for years since we moved to the area from Manchester and both my husband and I always appreciated your helpfulness and professionalism. Thank you

Theresa Moreen Woolley

Lorraine, I would just like to say "thank you very much" for all your hard work and assistance in the letting of the above property. The negotiations were somewhat protracted, due to a breakdown on my client's side, and I feel that your persistence and hard work led to the eventual lease completion. I look forward to working with you in the near future. Kind regards, Neil Higson, for and on behalf of Nolan Redshaw Ltd

Nolan Redshaw Chartered Surveyors

We have been impressed with the friendly professionalism of all staff, Rebecca Green has been wonderfully helpful, thorough, patient, kind and supportive. Her reassuring guidance has made some very sad and difficult times easier to bear. We hope Rebecca receives recognition for her excellent service.

Testimonial from Mr & Mrs Smith

employee advantage