Customer Comments
Personal Clients
We have been impressed with the friendly professionalism of all staff, the team have been wonderfully helpful, thorough, patient, kind and supportive. Their reassuring guidance has made some very sad and difficult times easier to bear. Mr & Mrs Smith
Having dealt with three of your solicitors in connection with several issues since early last year - a solicitor from Wills & Probate, Karen Yates (Property Law) and Marie Whittaker (Family Law) - I have always felt that I was in receipt of attention which was both professional and knowledgeable, and, at the same time, friendly and informal.
I have also dealt with secretarial and reception staff, either in person or on the telephone, and again the service has been exemplary.
I will certainly continue to use Clough & Willis if the need for the services of a solicitor arises in the future. I have also placed a personal recommendation on the "WHICH Local” website of the consumer magazine "WHICH” Client Testimonial
Thank you for the acknowledgement and many thanks for all your hard work, patience and support. I know I've said it before but it has made the whole process so much easier. Comments taken from client email
Thank you very much for the very professional service you have provided yet again. Comments taken from client email
Ms Talukdar provided an excellent service. She was professional at all times whist being extremely approachable. All staff took prompt action and treated me with respect at all times. Comments taken from client satisfaction survey
Quick, informative, easy to deal with. Comments taken from client satisfaction survey
Nothing was too much trouble. Don't change your personal attention - there is not much of that these days. Comments taken from client satisfaction survey.
I wanted to thank you so much for bringing the divorce matter to such a swift and satisfactory conclusion. I have also appreciated your kindness and concern at what has been the most terrible time of my life. Comments taken from thank-you card
Overall impression of professionalism and determination. Comments taken from client satisfaction survey
Business Clients
Lorraine,
I would just like to say "thank you very much" for all your hard work and assistance in the letting of the above property.
The negotiations were somewhat protracted, due to a breakdown on my client's side, and I feel that your persistence and hard work led to the eventual lease completion. Neil Higson, for and on behalf of Nolan Redshaw Ltd
We have been using Clough & Willis for ten years and found them to be very efficient in all aspects of their work. What I like about their firm is that they cover a wide variety of legal services and are very quick to respond to our needs. Nigel Compsty, Managing Director, H Compsty & Son Ltd
I would like to take this opportunity to thank you, personally, and on behalf of the Directors of SRS for all the time and work you put into the successful MBO. Professional at all times, your advice was client focused and to the point, and we were particularly impressed at your ability to work to a tight schedule, ensuring we completed on our deadline date. I would have no hesitation in recommending your services to others. Alex Docherty, Director, Sound Reduction Systems
I have instructed Clough & Willis on a number of occasions in relation to commercial and corporate matters and I have found all the solicitors to be friendly and professional throughout.[they] provide an excellent service, offering straightforward advice and delivering on time, I would highly recommend the firm's services. David Jennings, Director, UAP
We have found Employer's Advantage to be invaluable when dealing with employment issues. The importance of obtaining pragmatic advice against a background of a legal minefield cannot be underestimated and it is incredibly reassuring knowing that Andrew is on hand to deal with all our queries and concerns. Matthew Gresty, Manager, Garic
Clough & Willis provide a high quality solution to our debt problems. The team are professional, dedicated and successful in their retrieval rate. I would not hesitate to recommend their services to any business who wants to effectively delegate their debt recovery. Diane Bishop, Accounts Supervisor, Tower Supplies
I would just like to take the opportunity to thank you and the staff at Clough & Willis for the assistance given with our recent debt recovery case. We were given a positive and objective appraisal of the situation from the outset and were kept informed of developments at every stage of the process. Matters were explained clearly and we were always encouraged to ask if we had questions or needed information or clarification on any point. I hope we will not be in need of your services in the near future, but should similar circumstances arise we will not hesitate to contact you. Thanks again. Steve Shaw, Director, Clear Creative
We have been using the debt recovery department within Clough & Willis for a few years. We have been impressed with the service they provide. They are always helpful and friendly but at the same time very professional. Any communication is quickly acted upon and the results have been to our advantage. We would strongly recommend Clough & Willis to our associates. Glenda Fairhurst, Owner, H&G Fairhurst Plastering (Bolton)
