Clough & Willis Solicitors, Commercial and private legal services UK

Customer Comments

Personal Clients


"Professional and friendly team.  Very informative and helpful.  Pleasure to deal with and highly recommend.”  Ms Holland

"We were very pleased with the overall way our business was dealt with and would like to extend our personal thanks to Karen Yates and her secretary.” Mr & Mrs Wilkes

"I feel at ease in the presence of Helen.”  Mrs Barry

"My first experience of your company has been to re-write my will following the death of my husband.  No problems.  Done in a caring, professional way (even to the provision of tissues!!) A good first impression.”  Mrs Walls

"Helen has always been efficient and professional.  Superb listening stills and a good understanding of my needs and concerns.”  Ms Flemming

"This was the nicest experience I've ever had when dealing with a solicitor.”  Mr  Muncaster

"I have found all my dealings with the firm have been conducted in a friendly and professional manner.”  Ms Harrison

"Just to say thank you so much for your hard work, time & patience & politeness to ourselves & wish yourself and the business best wishes for the coming future.”  Mr & Mrs Kenny

"I would like to thank Mr Macwilliam for putting me completely at ease on my visits to your office - Thank you.”  Ms Bird

"My experience has been very positive, you are a great team!  Always welcoming, always approachable and always efficient and professional.  Marie supported me throughout a complex divorce and allowed me to do things in my own time and in my own way - this was important to me.  Ms Hawly.

"All of the staff were polite, professional and courteous.  Will recommend to others.  Many Thanks!” Ms Nulty

"Helping me through the first few weeks of being a widow after 66 years of marriage much such a help.”  Mrs Feven

"Helen was polite friendly and professional and I would be happy to recommend her to anyone.”  Mr Blackburn

"Clough & Willis Solicitors are known as one of the most established firm in Bury / local area.  Their solicitors are very professional and have high experience and good approach to their clients care.  The staff are friendly and well organised.”  Name & Address supplied

"I have every confidence in Clough & Willis and especially with the individual solicitors I have dealt with.  I always recommend them to friends.”  Ms Melling

"I am very happy with the service I received and would use Clough & Willis again.”  Ms Baker

"Very satisfactory service.  Felt very comfortable with staff and procedures well explained in plain language.”  Mr Baker

"Everything was very professional and quick.  I would use Clough & Willis in the future, if needed.”  Mr Raw

"Many thanks for the help, advice and guidance.”  Mr Martindale

"I have complete faith in your company and all of the staff.  I have been confidently aware that you do the job in hand and keep me updated along the way.  I have never had to chase up anything at all from any members of your team - you just do it regardless!  Very refreshing.  Thank you .”  Ms Hawly

We have been impressed with the friendly professionalism of all staff, the team have been wonderfully helpful, thorough, patient, kind and supportive.  Their reassuring guidance has made some very sad and difficult times easier to bear.  Mr & Mrs Smith

Having dealt with three of your solicitors in connection with several issues since early last year - a solicitor from Wills & Probate, Karen Yates (Property Law) and Marie Whittaker (Family Law) - I have always felt that I was in receipt of attention which was both professional and knowledgeable, and, at the same time, friendly and informal.

I have also dealt with secretarial and reception staff, either in person or on the telephone, and again the service has been exemplary.

I will certainly continue to use Clough & Willis if the need for the services of a solicitor arises in the future. I have also placed a personal recommendation on the "WHICH Local” website of the consumer magazine "WHICH”  Client Testimonial

Thank you for the acknowledgement and many thanks for all your hard work, patience and support.  I know I've said it before but it has made the whole process so much easier. Comments taken from client email

Thank you very much for the very professional service you have provided yet again. Comments taken from client email

Ms Talukdar provided an excellent service. She was professional at all times whist being extremely approachable. All staff took prompt action and treated me with respect at all times. Comments taken from client satisfaction survey

Quick, informative, easy to deal with. Comments taken from client satisfaction survey

Nothing was too much trouble. Don't change your personal attention - there is not much of that these days. Comments taken from client satisfaction survey.

I wanted to thank you so much for bringing the divorce matter to such a swift and satisfactory conclusion. I have also appreciated your kindness and concern at what has been the most terrible time of my life. Comments taken from thank-you card

Overall impression of professionalism and determination. Comments taken from client satisfaction survey

Business Clients

Lorraine,
I would just like to say "thank you very much" for all your hard work and assistance in the letting of the above property.
The negotiations were somewhat protracted, due to a breakdown on my client's side, and I feel that your persistence and hard work led to the eventual lease completion.  Neil Higson, for and on behalf of Nolan Redshaw Ltd
We have been using Clough & Willis for ten years and found them to be very efficient in all aspects of their work. What I like about their firm is that they cover a wide variety of legal services and are very quick to respond to our needs. Nigel Compsty, Managing Director, H Compsty & Son Ltd
I would like to take this opportunity to thank you, personally, and on behalf of the Directors of SRS for all the time and work you put into the successful MBO. Professional at all times, your advice was client focused and to the point, and we were particularly impressed at your ability to work to a tight schedule, ensuring we completed on our deadline date. I would have no hesitation in recommending your services to others. Alex Docherty, Director, Sound Reduction Systems

I have instructed Clough & Willis on a number of occasions in relation to commercial and corporate matters and I have found all the solicitors to be friendly and professional throughout.[they] provide an excellent service, offering straightforward advice and delivering on time, I would highly recommend the firm's services. David Jennings, Director, UAP

We have found Employer's Advantage to be invaluable when dealing with employment issues. The importance of obtaining pragmatic advice against a background of a legal minefield cannot be underestimated and it is incredibly reassuring knowing that Andrew is on hand to deal with all our queries and concerns. Matthew Gresty, Manager, Garic

Clough & Willis provide a high quality solution to our debt problems. The team are professional, dedicated and successful in their retrieval rate. I would not hesitate to recommend their services to any business who wants to effectively delegate their debt recovery. Diane Bishop, Accounts Supervisor, Tower Supplies

I would just like to take the opportunity to thank you and the staff at Clough & Willis for the assistance given with our recent debt recovery case. We were given a positive and objective appraisal of the situation from the outset and were kept informed of developments at every stage of the process. Matters were explained clearly and we were always encouraged to ask if we had questions or needed information or clarification on any point. I hope we will not be in need of your services in the near future, but should similar circumstances arise we will not hesitate to contact you. Thanks again. Steve Shaw, Director, Clear Creative

We have been using the debt recovery department within Clough & Willis for a few years. We have been impressed with the service they provide. They are always helpful and friendly but at the same time very professional. Any communication is quickly acted upon and the results have been to our advantage. We would strongly recommend Clough & Willis to our associates. Glenda Fairhurst, Owner, H&G Fairhurst Plastering (Bolton)




We have been using Clough & Willis for ten years and found them to be very efficient in all aspects of their work. What I like about their firm is that they cover a wide variety of legal services and are very quick to respond to our needs.

Nigel Compsty, Managing Director
H Compsty & Son Ltd


The contact for my name change and divorce was Marie Whittaker who again was completely professional and gave me complete confidence from out first meeting. My divorce proceeded smoothly, quickly and efficiently. I was updated regularly by letters and phone calls.

Comments taken from client satisfaction survey


"Level of service seems just right. The friendly, helpful staff explained procedures well and made everything clear."

Comments taken from client satisfaction survey


"The team are a pleasure to work with, friendly but always professional in their dealings. Following the successful sale of my business to Veolia Environmental Services plc, I continue to play a key role in the business. I would recommend Clough & Willis to business owners."

Chris Wright Recycling
H Chris Wright


"I would like to take this opportunity to thank you, personally, and on behalf of the Directors of SRS for all the time and work you put into the successful MBO. Professional at all times, your advice was client focused and to the point, and we were particularly impressed at your ability to work to a tight schedule, ensuring we completed on our deadline date."

Alex Docherty,
Director Sound Reduction Systems


Throughout the whole process, Clough & Willis kept me well informed and my stress levels to non-existent. I felt completely looked after with the team taking care of my best interests, I felt they had complete control and it was very reassuring.

Comments taken from client satisfaction survey


From first contact to the last, everyone has been very professional and reassuring through what has been an emotional and stressful time for us and without the help of your company it would have been much more difficult for me and my husband.

Comments taken from client satisfaction survey


I was very impressed with your firm at the outset when I first called in November 2009 after my uncles death. All staff from the receptionist and secretary through to the Partners were professional, friendly and helpful and provided the best response out of the 3 Bury firms I called.

Comments taken from client satisfaction survey


Clough & Willis are very understanding and made me feel valued, they showed me respect knowing I was albeit apprehensive of dealings within the legal profession and their workings

Comments taken from client satisfaction survey


Besides being professional Clough & Willis are also friendly and kind, making one feel relaxed able to communicate easily about the business in hand which they see to efficiently keeping in contact continually. Thank you for all you did.

Krystyna Bzdega


From reception through secretarial to solicitor the approach and attention to detail in handling my case was professional and gave me confidence that the matter would be handled to my satisfaction.

Mr M Booth


I have dealt with Clough & Willis for years since we moved to the area from Manchester and both my husband and I always appreciated your helpfulness and professionalism. Thank you

Theresa Moreen Woolley


Lorraine, I would just like to say "thank you very much" for all your hard work and assistance in the letting of the above property. The negotiations were somewhat protracted, due to a breakdown on my client's side, and I feel that your persistence and hard work led to the eventual lease completion. I look forward to working with you in the near future. Kind regards, Neil Higson, for and on behalf of Nolan Redshaw Ltd

Nolan Redshaw Chartered Surveyors


We have been impressed with the friendly professionalism of all staff, Rebecca Green has been wonderfully helpful, thorough, patient, kind and supportive. Her reassuring guidance has made some very sad and difficult times easier to bear. We hope Rebecca receives recognition for her excellent service.

Testimonial from Mr & Mrs Smith

 

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