ABOUT CLOUGH & WILLIS
About Clough & Willis
Clough & Willis' provides legal services for commercial, corporate and private clients.
A leading firm in the North West of England, Clough & Willis employs over 30 staff.
Clough & Willis has expanded rapidly, doubling in size in just five years. Committed to existing and future clients and business partners, the firm continues to recruit skilled specialised professionals and has the breadth of experience and strength in depth to support you and your business.
A team of respected specialists
Providing accurate and timely legal advice, the dedicated teams at Clough & Willis are proactive and adaptable. Specialist legal knowledge is complimented by commercial awareness.
Client focused ethos
Clough & Willis is committed to excellence, emphasising quality of service, expertise and efficiency. The partners and solicitors recognise that every client is unique. Understanding your business and individual circumstances, the team will work with you to meet your objectives.
Quality work - Quality of life
The firm believes in balancing work and personal life to ensure staff and partners remain motivated. Their enthusiasm is the basis for the firm's excellent relationship with clients and referrers - and explains the high level of repeat business.
All of the solicitors at Clough & Willis are highly skilled and a number hold registrations, memberships and accreditations with organisations illustrating a commitment to their field of work. Please see below for examples of this:
Building for the Future
The partners at Clough & Willis are committed to ensuring that everyone has the chance to maximise their potential.
The trainee solicitor programme provides the firm's potential future solicitors with a diverse and challenging training experience. Trainees at Clough & Willis receive a high degree of personal attention and can expect to be involved with client matters - under close partner supervision - from the start of their training. Trainees will assist with major projects and complex legal transactions.
Solicitors Regulation Authority Authorised and Regulated by the Solicitors Regulation Authority. SRA number 60325
VAT Number Registration No. 147 0017 02
What our Clients say
Mr Gorton - February 2017
I was very happy with the service provided by Sally Cook.
Mr Wilton - February 2017
Complete professionals. Many thanks.
Mr Dalziel - February 2017
A professional, thoughtful and strategic approach to our complex case. Desired outcome achieved due to a joined up approach with other colleagues at Clough & Willis.
Mr Tabassum - February 2017
Very professional company, fantastic customer care, conveyancing completed quickly. Excellent value for money. Will use Clough & Willis again in the future and also recommend to family and friends.
Mr Dutton - February 2017
I have been totally satisfied with the way in which my affairs have been handled. My thanks go to Sally Cook and her staff. Should the need arise I shall not hesitate to use your company again.
Mrs Senior - February 2017
If it isn’t broken, don’t fix it comes to mind. Very happy.
Mr Fielding - February 2017
Our solicitor listened and advised us and we got the outcome that we wanted. Good experience.
Mrs Sargent - February 2017
I am taking this opportunity to thank you for all your help and advice in this long and tiresome transaction and hope you do not have too many more complicated and long-drawn out deals to contend with. Please also pass on my thanks to David Leviten for all his help and advice in your absence
Mrs Cresswell - January 2017
Very friendly and efficient from all staff dealt with. A brief plain English explanation of any legal document the client has to make a decision on would have assisted and when requested this was supplied
Mrs & Mrs Brotherton - January 2017
Not having had much experience with solicitors I was a little “in awe”. However, the friendly approach and easy explanation of procedure was very much appreciated. Very pleased with the service I received. I was treated in a professional, friendly and informative manner. Many thanks
Mr & Mrs Hallows - January 2017
Thank you Lorraine and everyone at Clough & Willis! We love our new home and move in on 23rd December
Mrs Hayes - January 2017
I would wish to express my thanks to Mr Macwilliam for his time and professional service in dealing with my case. I would recommend your company to friends and family
Mrs Whitmore - January 2017
I was very happy with the service provided and with the help and advice throughout!
I felt comfortable enough with Sue to ask her to deal with a will and LPA for myself and my husband
Mrs Smith - January 2017
Dominique remained approachable and reassuring throughout a long drawn out sale, greatly helping us to retain our sanity. Thank you very much Dominique.
Mrs Adams - December 2016
We would just like to convey our thanks to all the staff we had dealings with, in particular, Dominique who has a very personable yet professional manner.
Mr & Mrs Cooper - December 2016
Dominique and all the staff were very helpful and professional.
Mrs Cropper - December 2016
Your staff from receptionists Cath Butterworth through to Dominique Oliviero were second to none. Polite, friendly and professional, a fantastic service.
Mrs Floyd - December 2016
As always the service I received was excellent. I would recommend Clough & Willis and in particular Lorraine Stratton-Webb to anybody.
Mr Kirk - December 2016
We were entirely satisfied with your service. It is always honest, trustworthy, professional and we would recommend you.
Mrs Kitchen - December 2016
Provided an excellent service. Would recommend them without hesitation.
Mr Derby - November 2016
My wife and I had put off renewing our wills for some time thinking it would be complicated. Karen understood our concerns and put our mind at ease explaining in detail that our concerns were unfounded. We found her very very helpful. Thank you.
Mr & Mrs Ellis - November 2016
I have been a client for many years and I am always made to feel like a valued client. All staff are very friendly.
Mrs Hedley - November 2016
No room for improvement, very very happy with every aspect of your company. Big thank you to Karen Yates, was a pleasure to deal with such a professional and such a lovely, friendly and helpful manner.
Mrs Clarke - November 2016
We were extremely pleased with the service we received and would highly recommend them to others.
Mrs Conche - November 2016
Having recently used Clough & Willis for the first time I would not hesitate to recommend them and they would be the first company I would contact if I need any other legal services in the future.
Mrs Peploe - November 2016
Very happy with your service
Mr & Mrs Rose - November 2016
Thank you for everything you did for us. We would never have done it ourselves. You were very helpful, professional and patient with us and put our minds at rest. I would recommend you to anyone.
Mr Turner - November 2016
It would be very difficult to improve your service. Sally was excellent.
Mr Bundel - November 2016
I think your company is very professional. I was very pleased with the service. Sally was very good and explained everything.
Mrs Mackay - November 2016
Chris was very professional and thorough when dealing with my case. I felt at ease and understood with what was going on thanks to his expertise. I would definitely recommend Chris and Clough & Willis
Mrs Fildes - November 2016
Very happy with the service – professional, reliable and prompt return of calls/emails. Felt firm was working to get the best for me. Would recommend to others.
Mrs Anderson - October 2016
I would like to thank Sally for the professional and friendly way she dealt with obtaining grant of probate for my late father. Also her secretary, Karen, who was very helpful. I would recommend Clough & Willis to my family and friends.
Mr Williams - October 2016
A big thank you to Lorraine, Jane and Caroline for all their help and assistance with the sale of our house in Cornwall. They could not have been more helpful. Thank you!
Mr & Mrs Foden - October 2016
Dominique kept me up to date with everything and did a really good job because the other party caused her all sorts of headache. Thank you Dominique.
Mr Crooks - October 2016
Karen and staff very good at Little Lever office.
Mrs Ackland - October 2016
We have used your company twice in the last year and both times have been highly satisfied. You keep in contact with your clients and explain well as things progress. We would not hesitate to recommend you and would always use your services again.
Mrs Kitchen - October 2016
Sue was excellent throughout the whole process. She chased the other solicitors to ensure that everything was done as quickly as possible and kept us informed every step of the way.
Mrs Rossington - October 2016
This was a drawn out purchase due to probate but Lorraine and the team made every effort to move things forward as efficiently as possible – can highly recommend.
Mrs Rhoden - October 2016
Lorraine was brill when we were homeless! She was more like a social worker than a solicitor! Ringing me when we were abroad and as we got off the plane! Jane and Caroline always returned my calls and the lady on reception recognised my voice and name all the time!
Chris & Margaret, many thanks for your help, time and advice during our very difficult time. God bless you both.
Mrs Charlesworth - October 2016
Chris was nothing other than professional. I felt confident that my interests were a priority and would have no hesitation in recommending Clough & Willis. My claim was handled with the upmost empathy, professionalism and all aspects were fully explained.
Mrs Mayle - October 2016
This is the third time I have used Clough &Willis in the past 10 months and I have found them brilliant to work with
Mr Rooney - October 2016
Would like to say a very big thank you to Sally for her assistance and promptness in dealing with our matter.
Mrs Watson - October 2016
From day one we were happy with Sue Trudgeon. She was committed on behalf of us as clients and kept us informed and even phoned me regarding the sale of my property on her day off. Thanks go out to Sue and the team.
Mrs Matthews - October 2016
Shefali and her team continually chased and went beyond normal requirements to ensure a quick sale in the face of an incredibly slow and incompetent solicitor on the buyer's side. THANK YOU.
Mr Faulkner - September 2016
Our previous experience with solicitors was an extremely slow process - Clough & Willis were pro-active and persistant in chasing the buyer's solicitor. The sale whole not of happened without Shefali's help and we cannot thank her enough!
Mrs Bourne - September 2016
I would to compliment the staff who dealt with the sale of my house. I was treated with respect and courtesy, both on the telephone and at the office appointments. I would have no hesitation in recommending your services.
The Little Lever branch on the whole have been great. It has been great to use a local company rather than travelling into Bolton.
Mrs Hughes - September 2016
We were very pleased with the service and care received, in particular from Lorraine.
Mrs Bogan - September 2016
Extremely helpful throughout especially when a home visit was made to us because of my wife's ill health.
Mr Ashworth - September 2016
Sue was very compassionate at all times. She knew how upset I was, what a lovely person, I cannot thank her enough.
Mrs Stewart - August 2016
Thank you to Miss Talukdar for helping me through my recent house sale. Always professional and friendly.
Mrs Phethean - August 2016
Thank you to Olivia for her assistance and patience in our matter. Much appreciated.
Mrs Dawson - August 2016
Sally Cook has been superb. The "project" was very complex and Sally was very thorough explaining issues very clearly.
Mr Johnson - August 2016
Very grateful for Sally's assistance and support in collating my new will and power of attorney documents. She was very informative particularly considering I had been through this process previously.
Mrs Hall - August 2016
Good friendly service at the right price. They do what is said on the tin.
Mr Heap - August 2016
I would like to take this opportunity to offer my thanks to Marie Whittaker. She was excellent. I will have no hesitation in recommending the firm to others.
Mrs Davidson - July 2016
Sue was excellent. I gave a completion date and she made sure that this was met. She always made sure that I was kept well informed and she was always happy to answer any questions. Would definitely recommend the firm to friends and family.
Mr Beck - July 2016
I was quite nervous when I first came to see you, but you made me feel very welcome and at home. Once again thank you for your quick and efficient service.
Mrs Wolstenholme - July 2016
Excellent service, friendly and very approachable.
Mrs Banfield - July 2016
We found the all-round experience very easy and friendly
Mrs Salt - July 2016
With some firms it is difficult to speak to your solicitor when you ring. At Clough & Willis they always try to deal with your enquiry promptly
Mrs Louden - July 2016
Exceptional service and a pleasure to deal with.
Mrs Yardley - July 2016
A stress free transaction.
Mr Lees - July 2016
Olivia has ensured that all aspects of the transfer were attended to in a thorough and professional manner. There were many unanticipated complications involved in this transfer and at all stages I was kept informed of the issues, along with proposed workable solutions. The end result is that what was initially a standard transfer became a bespoke transfer which considered the demands on the landlord, the tenant and the transferee.
Mrs Murphy-Peers - July 2016
Thank you for your assistance in making the sale an easy and speedy process.
Mr Birtwistle - July 2016
Lorraine and her secretaries, Caroline and Jane were approachable, polite and efficient in dealing with the purchase of our house. A big thank you to all three.
Mr Denby - June 2016
Brilliant service from Chris Macwilliam. He was very patient and professional and Margaret was always nice when speaking to her on the phone. Highly recommended.
Mr Waterworth - June 2016
Brilliant service each time we use them, excellent!
Mr & Mrs Tate - June 2016
It was a pleasure being in contact with Clough & Willis. It feels like a safe environment and I felt valued.
Mr Mopp - June 2016
We cannot recommend Dom highly enough. We are now proud owners of a beautiful home in Wiltshire which is in no small way down to Dominique. Our thanks to the firm but in particular to Dominique for all that has been achieved on our behalf. I feel sure that you will want to pass on my thanks to her and also her excellent assistant, Cath Butterworth, who was an absolute charm to deal with when Dominique was unavailable on the end of the phone.
Mr & Mrs Rolt - June 2016
Thank you Sally and Karen for your prompt attention. You are stars
Mrs Lorenzini - June 2016
Very pleased with the service from Mr Macwilliam and Margaret his secretary. Would recommend them to my friends and family.
Mr George - June 2016
Just like to say thank you for your help and service
Mrs Taylor - June 206
I found the staff at Clough & Willis to be as professional, polite and helpful as ever. Good value for money and I would heartily recommend your firm of solicitors to my friends.
Sally Cook took all the stress and worry out of completing my affairs. I cannot thank her enough. I would be the first to recommend her professional services
Mr Hodgson - June 2016
Dominique went above and beyond to help me everytime I was in touch. All of my emails have been answered promptly. Dominique is a true credit to your firm. I will always use Clough & Willis when buying and selling a property.
Mr Beadlestone - May 2016
You came to the rescue in the most difficult of circumstances and on an estate of considerable size. You took charge of the situation and made us feel confident of the eventual most satisfactory outcome.
Mr Lees - May 2016
Sally was most helpful and explained everything fully. She made an old lady very happy.
Mrs Hughes - May 2016
Sally made everything very clear and easy to understand. It was a pleasure to deal with her.
Mrs Farnworth - May 2016
Karen and her secretary Julie make you feel you are welcome and that they value your custom. They make you feel like you are in capable and professional hands from the first meeting.
Mr Butler - May 2016
Excellent service. Handled smoothly including use of new lasting power of attorney
Mrs Tiplady - May 2016
Lorraine was professional, helpful and went our of her way when dealing with our case which was an aspect which was fairly new for her but she was not phased or unsure. Strongly recommend Lorraine.
Mr Bird - April 2016
Thank you Dominique for the excellent and professional service. Also, thank you to Cath for all your help. I will recommend Clough & Willis to all my friends and family.
Mr Dwyer - April 2016
Excellent service and can't recommend Clough & Willis and Dominique more highly. The whole buying process was a lot less stressful than expected and this was due to everything being done in a timely manner with excellent communication and ease of being able to speak to Dominique or Cath (secretary). Very impressed Clough & Willis, keep up the good work.
Mrs Pedley - April 2016
Sally was extremely patient with me and led me through all that was necessary to complete my will and finally put my mind at ease. I am very grateful to her.
Mr Hodgson - April 2016
Excellent service. Could not fault it. I would recommend your company to any one.
Mr Smith - April 2016
I found Clough & Willis and Dominique Oliviero very professional and easy to deal with and will be using your office again.
Mr Rooney - April 2016
Very impressed with the way that the receptionist found the right person to deal with my case. Very impressed with Sally Cook's professional attitude, clear manner of speaking and confident, calm personality.
Mr Byrne - April 2016
I was very impressed with the whole process. No problems at all.
Mr Hunt - April 2016
Chris Macwilliam and Margaret looked after me. They listened, cared, answered and explained everything to me what was going on. If I had a question I didn't understand it was explained. Thank you.
Mrs Whatmough - April 2016
I would just like to put on record that I appreciated the courtesy, helpfulness and concern of the firm's staff whenever I called in person or on the telephone
Mrs Flynn - April 2016
I would like to thank Lorraine for her service. She did an excellent job in completing our sale and purchase. She was very professional even though I pestered the life out of her! Lorraine is always recommended when I talk to people. Thank you!
Mrs Collett - March 2016
Olivia Hepworth was excellent, very efficient, quick to respond to emails and very knowledgeable in her field. She was a pleasure to have as a solicitor.
Mrs Tucker - March 2016
After purchasing 3 properties Karen is the first solicitor that has returned my calls and even kept me updated when there had been no progress from the other side. She also explained things clearly so a non-legal person could understand
Mrs Whittaker - March 2016
I was very impressed with Sallys patient, knowledgeable ideas and explanations. The law can be very confusing. Her genuine wish to help was much appreciated.
I am part sighted and things that I have found hard to read have been read to me with understanding and patience. I feel well served.
I am now happy that my will and Lasting Power of Attorney has been prepared by a solicitor. In past years it was through the bank. They are not solicitors. Now I can see the difference, Miss Sally Cook was so professional and very thorough from start to finish. A very big thank you to Sally for everything. Also thank you to Clough & Willis Solicitors.
Everything that they did was done without any bother at all. Their professionalism could not be improved.
Very satisfied with the service from Sally Cook - very helpful and professional
Mr & Mrs McColgan
We found the whole process quick and stress free! Sally Cook was both professional and efficient and we were very pleased with the service we received.
I was very pleased to meet with Sally Cook, for her to prepare my complete new Will, and Lasting Power of Attorney. It was not easy for me to understand all of that, but Sally guided me through. Sally took the time to explain to me the content of both, nothing was too much trouble and I can't thank her enough for everything she did. From myself thank you so much Sally.
Mr R Wareing
Sally Cook was very professional and explained to me what a Will consisted off and dealt with the matter quickly and very efficiently would recommend to anyone.
Miss T Wareing
Sally was helpful, friendly, professional and very approachable. I felt completely at ease and important to her as a client. Keep up the good work.
They were very kind to me when my husband died.
Many thanks to Sally for the excellent service we received.
I found Sally Cook to be very helpful, approachable and professional.
Having to go through the difficulties and complexities of a divorce, I am extremely pleased to have received the best possible legal advice and guidance from Marie. Marie has ensured that I have had my interests protected at all times, enabling me to relax, in the knowledge that all would be sorted.
I just wanted to say thank you for your advice. I left your office feeling a lot better than when I went it. Your help and advice has really helped me
Client Satisfaction Comment
Particular thanks to Marie Whittaker and excellent choice of Barrister. Guided and helped us through a difficult and stressful time.
A big thank you to Mrs Whittaker I found her to be professional yet understanding in what has been a very difficult time for myself.
You were great from start to finish. We were very fortunate to have Marie representing us. Many thanks to you all.
Marie helped me through a really rough time in a very professional manner.
Extremely pleased with the professionalism, the clear cut explanations and the manner in which my case was dealt with. Would have no hesitations in recommending Marie.
I was extremely happy with the way Marie handled my divorce. She made it a less painful experience than it may have otherwise been. I have recommended her to a colleague who I also think is very happy.
Marie kept me informed throughout a hard long winded case which was no fault of Clough & Willis. The case was concluded as quickly as possible with the least expense to me. Will use you again for sure.
Everything was very professional and quick. I would use Clough & Willis in the future, if needed.
My experience has been very positive, you are a great team! Always welcoming, always approachable and always efficient and professional. Marie supported me throughout a complex divorce and allowed me to do things in my own time and in my own way – this was important to me.
Many thanks to Shefali for her hard work in making our move go well. Thank you.
Mr & Mrs Scott
Made what could have been a difficult matter, easy, fast and in a very friendly manner.
An excellent service highly recommended. Can't thank Miss Talukdar enough for her help and personal attention to our move.
Thank you for dealing with our house sale in such a courteous and speedy manner.
Mr & Mrs Beetson
Very professional. Kept us up to date at all times. Miss Talukdar was extremely helpful and kept us updated when there were any problems.
Mr & Mrs Fitton
I received excellent service throughout the process, including being offered invaluable advice. I would recommend Clough & Willis to others.
The efficiency of your service had much to do with the successful sale of our property. Your extensive knowledge meant the quick resolution of one potential stumbling point. We were very happy.
Legal difficulties were overcome to enable us to complete both our sale and purchase. Without Clough & Willis advice and assured professionalism we would have floundered.
Client Satisfaction Comment
Shefali was first class I can't speak highly enough of her.
Dominique has been fantastic throughout, extremely professional, helpful and thorough. Thank you so much.
Very impressed with the prompt, professional and friendly service I received from beginning to end. Offered great value for money and took some of the stress away from buying a house. Clough & Willis will be my first choice in future and highly recommend to friends and family.
Dominique was very professional when handling the purchase of my house and kept me up to date with information at every opportunity. The purchase and completion all went smoothly and I believe this was down to the professionalism and support from Clough & Willis.
I found Dominique to be professional, diligent and a no jargon approach.
I was very pleased with the service Dominique provided. She was always fully up to date on my case whenever I called.
Dominique was absolutely brilliant, kept me well informed and had me moved in very quickly. The whole process was very smooth and fast.
Looked after our interests at all times and offered relevant advice and explanations.
I was extremely pleased with the service provided to me throughout. Everyone I spoke to at the practice was very kind and professional. I felt that Dominique made every effort to help get my mortgage completed as quickly as possible.
“Dominique was great, sorted out all the problems and made buying our first home together a little less hectic!”
Mr Talbot & Miss Farnworth
Thank you so much for completing the legal work on the sale of my home. Your team and yourself are very helpful and professional. I can now get on with my life. I will recommend Clough & Willis to my friends and family.
Many thanks for the help, advice and guidance
I have had need to use other solicitors - but was unhappy with their performance. I would always choose Clough & Willis in the future
I found Fiona very clear and to have a very pleasant manners, I felt she had a personal interest.
I would like to take the opportunity to say Fiona Gaskell was more than helpful and went the extra mile during my disputed land situation. She remained professional but allowed personable approach. Thank you.
Ms J Hall
May I thank you for a first class service, excellent guidance and the support I received from you was wonderful and helped me to cope with a very difficult situation.
Mrs J Atkinson
Fiona Gaskell is a true professional along with her colleagues, many thanks for all your hard work.
Excellent service, more than we hoped for
I am so pleased with how Mr Macwilliam handled my case. He was extremely helpful and patient with us. I would recommend him 100% to anyone who needed a solicitor.
We used Clough & Willis because we believe Chris Macwilliam is the best solicitor in his field within the Bury area possibly within the Manchester / North West area. We would highly recommend Clough & Willis to family and friends.
I would like to say I am extremely grateful to all at Clough & Willis. I enjoyed the fact that I could ring at any point and speak to Mr Macwilliam and always be given his full co-operation and time. I was never rushed to finish the call! I would also like to add, Mr Macwilliam kept me so up to date with my case, I always felt in the loop, I almost felt like I was the only client and felt the service was very personnel! Thank you and all the best!
I greatly appreciated Mr Macwilliam's handling of my claim. His expertise made the whole process so easy for me and I am highly satisfied with the outcome. Many thanks.
Christopher Macwilliam was excellent throughout my claim. He listened carefully and always kept me up to date. Everything was handled in a highly professional manner and I cannot speak highly enough of Chris and the company as a whole.
Mr Macwilliam has been very patient as my husband is dyslexic, some things needed explaining a few times and in other ways so Alan could understand. The interim payments were a huge help while the claim was going through.
I was pleased with the professional and efficient manner with which my claim was dealt with. It was an unusual claim / incident but Mr Macwilliam put time and effort into understanding the dental side of the issue. I am very pleased with the outcome.
Mr Macwilliam dealt with my case exactly how I had hoped. He was extremely professional throughout and always kept me up to date with the progress that was being made.
I am writing to express our gratitude for all your hard work in securing a very good payment for the accident.
This was the second occasion that Chris Macwilliam has helped me to settle a problem. I have always found him to be very professional, patient and an extremely good listener. If I require the services of a solicitor in the future I would definitely contact Clough & Willis. I have recommended the firm on numerous occasions.
Client Satisfaction Comment
I was very happy with the service I received at Clough & Willis. Everything was explained clearly and patiently and each request I made was dealt with efficiently. I am happy with my outcome and would definitely recommend them to friends.
Client Satisfaction Comment
I was very happy about the service I received from Lee personally. He was very through in all areas and always kept me informed.
Thank you for doing your job so well! We are really grateful for your knowledge, expertise and professionalism which definitely helped to make an awful situation move along as smoothly as it could.
It is always good to know that I have a trusted advisor when I need help in the future, especially someone like Lee with his sympathetic manner and understanding nature. Not forgetting his sense of humour.
Thank you very much Lee for your support, help and advice in such a traumatic period of time. You were so professional. Thanks to you and your team I can forget about the last ten years. The house has finally been sold and I can get on with my life. I can’t wait to see what happens next.
Thank you to Rebecca for showing much empathy and sensitivity at a very difficult time for our family.
I wish to thank Rebecca Green for her kind and friendly approach to my requirements, she made me feel relaxed from the very start and was extremely informative to everything I asked her. Many thanks Rebecca.
I felt completely at ease with Rebecca. Despite her professional status I didn’t feel at all intimidated. She took charge in a respectful manner.
I was very pleased with the way Rebecca Green dealt with the making of my Will. She was thorough in her explanations and made me feel she was really experienced in her work. I would have no hesitation in recommending her.
Rebecca was extremely helpful and friendly in my making a new will, also a very nice person to meet.
I was made to feel welcome and Rebecca made me feel more like a friend than a client.
Rebecca is very good at explaining all the issues concerning making a Will. She dealt with my case efficiently and she has a very friendly manner.
Rebecca was helpful and informative but she also gave us time to think things over without time pressure – thank you.
Mr & Mrs Harrington
My husband and I were very pleased and impressed by Ms Green when she came to our home she was very patient and helpful.
I would just like to say thank you to Clough & Willis and Rebecca Green for being so kind and I will recommend you.
Rebecca is to be highly commended for her friendly and highly professional approach. She represents a real asset to your firm.
We found Lorraine to be very understanding and dealt with us very professionally going the extra miles whilst we were out of the UK.
Very happy with Lorraine and her team. They kept us informed at all times and advised us appropriately. We felt really valued as clients and would be happy to recommend Clough & Willis to family and friends.
Mr & Mrs Lloyd
Everyone I dealt with was polite and efficient. Emails and phone calls were replied to quickly. Made a good impression on me I would certainly recommend Lorraine to other would be sellers.
I have been thoroughly impressed with Lorraine’s attention to details, which has ensured my interests have been looked after and protected. Lorraine is a professional, efficient and friendly partner at Clough & Willis and a true credit to the firm.
Lorraine Stratton-Webb dealt with me in a professional manner, she kept me informed and made the move more easy than I had envisaged.
I have complete faith in your company and all of the staff. I have been confidently aware that you do the job in hand and keep me updated along the way. I have never had to chase up anything at all from any members of your team - you just do it regardless! Very refreshing. Thank you.
We found Clough & Willis experienced as to put us at ease during our house sale and purchase which is stressful most of the time, so it’s good to have a firm like Clough & Willis to support you through it from start to finish.
Mr & Mrs Tate
Lorraine Stratton-Webb – “Strength in the face of adversity” - 4 days after I thought I would lose the house of my dreams she completed the purchase. Thank You.
Thanks for a very professional approach during my house purchase. Buying for my first house I had complete faith in Lorraine Stratton-Webb leaving no stone unturned during property searches.
I would have no hesitation in using Clough & Willis; the team offered a very fast and efficient service and I am delighted with the service received. Thank you very much to Lorraine and her team for another fast and trouble free turn around.
Thank you for your efficiency and hard work.
Service was excellent. Knowledge apparently sound as was the advice. Many thanks.
Very quick to complete the job and very professional.
Thank you for taking on my case. I am very pleased with the outcome and I was informed at every stage of my case. I would recommend your services.
Client Satisfaction Questionnaire
I just wanted to say a quick word of thanks for your good advice yesterday concerning the settlement agreement.
Thank you for your help and patience in this matter.
Everything was dealt with in a very professional way with no stress to me or family. We were kept up to date by letter and everything worked out very well. We were given an estimate of cost at the start and that’s the amount it came to – no nasty surprises
Thank you Karen for working on our probate and house sales, we would use yourselves again in the future.
Karen Yates is a professional lady who is caring and makes me feel at ease at this difficult time and I would certainly recommend her to people I know. She also makes me feel important when dealing with me
A very friendly service, made it easy to understand and good value for money. Will recommend to others.
I was most impressed by the help and kindness shown to me. The staff do everything they can to meet your needs and make you feel at home.
You put me at ease with the case and was very sensitive and understanding. Thank you for your help during this difficult time.
Many thanks to Karen Yates for her kindness, patience and explanation in a language that we could understand when dealing with our case.
Very helpful and friendly, put me at ease and made me feel comfortable. Would recommend Clough & Willis to anyone.
Karen Yates is a very good solicitor very caring for me and my partner as clients and I would like to thank her for all her help and patience.
From first contact to the last, everyone has been very professional and reassuring through what has been an emotional and stressful time for us and without the help of your company it would have been much more difficult for me and my husband.
I would like to say how much I appreciated the home visit. Karen was very professional and put us at ease. Also a big thank you for the information supplied it was very kind of you to go the extra mile. Thank you.
Karen has dealt with me in a very professional, approachable, understanding and sympathetic way. I am highly delighted with the service that I have received and will certainly be using Karen again.